Job Title: Appointment Setter
Location: Open to all South Africans
Job Type: Full-time or Part Time
Hours: 1am - 9am SAST
About the Company
Our client is a reputable player in the real estate sector, committed to delivering exceptional service to individuals and investors looking to buy, sell, or grow their property portfolios.
Role Overview
Our client is seeking an Appointment Setter to join their team. In this role, you will play a crucial part in the sales process by qualifying leads, scheduling appointments, and ensuring a seamless handover to the sales team.
Key Responsibilities
- Call and qualify inbound leads generated through online campaigns, social media, and referral networks.
- Make outbound calls to prospects to confirm interest and suitability.
- Book appointments for sales consultants using our scheduling tools.
- Send follow-up communications via email or SMS to keep leads engaged.
- Update and maintain CRM records with detailed call notes and status updates.
- Work closely with the Australian sales and operations team to ensure handovers are smooth and timely.
- Hit daily/weekly KPIs around call volume, lead conversion, and appointments set.
Requirements
- 3+ years of experience as a virtual assistant, appointment setter, or in a similar outbound calling role.
- Excellent spoken and written English (clear, confident, and professional tone).
- Experience using a Sales CRM is highly desired.
- Strong organisational skills and attention to detail.
- Comfortable working autonomously and hitting productivity targets.
- Reliable internet and a quiet working environment
Benefits
- Competitive hourly rate
- Long-term opportunity and growth
- Friendly and collaborative work environment
