Applications Lead

This is a position within Keller Executive Search and not with one of its clients.

Applications Lead helps coordinate daily execution and improves consistency across processes in Chicago. The role is part of Keller Executive Search’s internal organization and across multiple concurrent workstreams with tight deadlines. Day-to-day work includes practical problem solving, clear communication, and measurable progress on defined goals.

Key Responsibilities
• Support basic administration of collaboration and productivity tools.
• Document fixes and improve the knowledge base for recurring issues.
• Provide frontline technical support and manage tickets to SLA.
• Coordinate with vendors and security for patching and access reviews.
• Set up laptops, accounts, and access for new starters and role changes.
• Apply practical skills in device provisioning to improve reliability and turnaround times.

Requirements

• Ability to document steps clearly for repeatable resolution.
• Strong troubleshooting mindset and customer-first communication.
• Familiarity with identity and access management and common SaaS tools.
• Experience coaching peers or coordinating small teams to deliver outcomes on time.
• Demonstrated capability in device provisioning.

Benefits

• Salary range: 105,000 - 125,000
• Opportunities for professional growth through training, mentorship, and cross-functional projects.
• Flat management structure with direct access to decision-makers.
• Open communication environment.
• Full medical coverage.
• 401(k) plan with company contribution where applicable.
• Access to learning resources, courses, and internal knowledge sharing.

Equal Employment Opportunity Statement:
Keller Executive Search provides equal employment opportunities to all qualified applicants and employees. Employment decisions are based on merit, qualifications, and business needs, without regard to protected characteristics under applicable law.

Commitment to Diversity:
An inclusive and equitable workplace is actively fostered. Hiring, development, and advancement practices are designed to broaden representation and ensure fair access to opportunity.

Data Protection and Privacy:
Personal data is processed solely for recruitment and employment purposes, in accordance with applicable data‑protection laws (including GDPR where relevant). Information may be retained for compliance and legitimate interests, subject to data minimization and security controls.

Pay Equity:
Compensation practices are reviewed to support pay equity for substantially similar work, accounting for bona fide factors such as experience, education, and performance.

Health and Safety:
Workplace health and safety obligations are observed in line with applicable national and local requirements. Employees are expected to follow all safety policies and promptly report hazards.

Compliance with Law:
All recruitment, selection, and employment practices are conducted in compliance with applicable laws and regulations in the jurisdiction of employment.

Note: This job posting may be for a position with Keller Executive Search or one of our clients. The specific employer will be identified during the application and interview process. Employment laws and requirements may vary depending on the employer and location.