About Brillio:
Brillio is one of the fastest growing digital technology service providers and a partner of choice for many Fortune 1000 companies seeking to turn disruption into a competitive advantage through innovative digital adoption. Brillio, renowned for its world-class professionals, referred to as "Brillians", distinguishes itself through their capacity to seamlessly integrate cutting-edge digital and design thinking skills with an unwavering dedication to client satisfaction.
Brillio takes pride in its status as an employer of choice, consistently attracting the most exceptional and talented individuals due to its unwavering emphasis on contemporary, groundbreaking technologies, and exclusive digital projects. Brillio's relentless commitment to providing an exceptional experience to its Brillians and nurturing their full potential consistently garners them the Great Place to Work® certification year after year.
Role: Application Support Engineer
Location: Irving, Texas or Tampa, FL
Experience Level: 6 Plus years
We are looking for experience as a Production application support engineer. Candidate should have 6-8 years of experience in production support. Providing RCA for repeated and critical incidents. Hands-on experience in automating routine tasks.
Required Skills and Experience: -
· Provide Tier 1 and Tier 2 application support, including incident management and root cause analysis.
· Candidate should have very good experience in Python development
· Experience in troubleshooting Rest API
· Monitor, maintain, and optimize PostgreSQL and BigQuery databases.
· Work with GCP services to ensure application availability, performance, and security.
· Develop and maintain RESTful APIs and integrate with APIGEE.
· Collaborate with DevOps and development teams using Jenkins, GitLab, and JIRA for CI/CD pipelines and issue tracking.
· Perform basic UNIX/Linux administration and scripting tasks.
· Document support procedures, incident resolutions, and knowledge base articles.
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Equal Employment Opportunity Declaration
Brillio is an equal opportunity employer to all, regardless of age, ancestry, colour, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions), and sexual orientation.
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