Application Support Analyst (GIC)

TLDR

Support and troubleshoot issues with various enterprise platforms while ensuring compliance through governance and security controls.

Application Support Analyst (GIC)

Key responsibilities:

  • Support and troubleshoot issues with the platforms.
  • Support existing solutions on the platforms.
  • Track and monitor updates to the platforms and implement necessary updates and changes.
  • Implement, maintain, and continuously review governance and security controls to ensure platform compliance.

Skillset (Must have)

  • Possess a degree in Computer Science, STEM, or related field.
  • At least 3 years of hands-on experience in supporting enterprise applications.
  • Familiar with languages, such as Angular, React JS, Rest API, JSON, .Net, .Net Core, Bootstrap, MS SharePoint, MS Power Platform, C#, ASP.net, HTML, CSS, and JavaScript.
  • Experience in database and SQL, such as MSSQL, TSQL, Stored Procedure, Function, and Triggers.
  • Experience in supporting infrastructure, such as AWS, Windows Server, IIS, Azure ADFS (SSO), SSL Certificate, Control-M, and PingID.
  • Experience in tools, such as Visual Studio, Gitlab or GitHub, JIRA, and Confluence.
  • Good written and verbal communication skills.
  • Agile, fast learner and able to adapt to changes.

Skillset (Good to have)

Experience in any of the following domains:

  • Finance
  • Corporate Infrastructure Services

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AvePoint is a leader in data management and governance, providing essential solutions to over 21,000 customers for modernizing their digital workplaces across platforms like Microsoft, Google, and Salesforce. Their extensive expertise in infrastructure management and advanced SaaS tools makes them a go-to partner for organizations looking to enhance collaboration and data protection.

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