Role- App LifeCycle - Systems Engineer (UCCE & UCM)
Location-Austin TX(Hybrid)
Designing, Managing Cisco Unified Contact Center Enterprise technologies
( UCCE ), Cisco Customer Voice Portal (CVP), Cisco IP/IVR, Cisco CTIOS,
Cisco Finesse, CUIC.
▪ Good Understanding and work Experience in third party products like,
Appspace, eGain, Avaloque, Calabrio, Acqueon
▪ Must have hands on experience in VXML gateways, VVBs, SIP proxy.
▪ Must have hands on experience with the following Cisco voice applications
Cisco Unified Communications Manager (CUCM),Cisco Unity Connection
Voicemail, Cisco Presence, Expressway MRA solution, Redsky.
▪ Experience with routine system administration tasks such as OS and
application patches, upgrades and backups of the voice environment.
▪ Information Technology Infrastructure Library (ITIL) framework, with focus
on Availability management, Release management, and Change
Management
▪ Process Improvement identification/execution (e.g., optimization,
proactive, Automation, innovation)
Axiom is a global information technology, consulting and outsourcing company and services provider. Our IT solutions empower organizations and individuals throughout the world to maximize value and quality to succeed in today's challenging business environment. As a fast-growing new economy company, we focus our strengths to offer world-class solutions and services through the convergence of technology, innovation, expertise and experience. We provide software consulting, development and IT-enabled services to clients across the globe. We work towards delivering sustained value creation for customers, employees, industries and society at large. Core offerings include data warehousing, middleware development, product development and web-enablement of legacy applications in verticals like telecom, finance, healthcare, manufacturing, energy & utilities, retail & distribution, enablement of legacy Relentless exploration of technology horizons and a Global Delivery Model that is a judicious combination of onsite, offsite and offshore development, offer a complete range of high-ROI business solutions spanning the consulting, technology, operations and process outsourcing value chain.
Please mention you found this job on AI Jobs. It helps us get more startups to hire on our site. Thanks and good luck!
Be the first to apply. Receive an email whenever similar jobs are posted.
Understand the required skills and qualifications, anticipate the questions you may be asked, and study well-prepared answers using our sample responses.
Systems Engineer Q&A's