API Account Manager

AI overview

Drive API partnerships and enhance performance through training and market analysis while collaborating with a dynamic sales team in a flexible work environment.

We are looking for an experienced API Account Manager The Balkans to join our international B2B brand RateHawk, develop our business and make the travel world better together!

Responsibilities:

  • Actively promote our new international project;
  • Expand and consolidate presence in the assigned territory;
  • Maintain and develop our relationship with signed API and Retail partners in order to increase their performance;
  • Maximize and develop API deals with the potential and existing partners;
  • Follow-up with existing and new partners in order to provide system training;
  • Collaborate with the sales team to identify and grow opportunities within the territory;
  • Product presentations & networking;
  • Position the brand within the travel trade;
  • Payments control;
  • Provide market & competitive environment analysis;
  • Provide comprehensive reporting.

Requirements

  • Relevant experience.  Ideally, 2-5 years experience in the travel industry. Specialized in managing the onboarding of API connected customers; acting as a mid point between IT and the client to manage technical problem; analysis of performance, error rate, traffic and look to book ratio, in order to detect possible areas of improvement.
  • Location. We are looking for a person based in Romania, Greece or Serbia;
  • Personal skills. Proactive, ambitious, motivated, action-oriented, results-focused, appetite for innovative technology, comfortable with fast-changing business environment, team player, used to data-driven decision-making;
  • International mindset. Ability to understand and work across a wide range of cultural contexts reflecting ETG’s global presence;
  • Languages knowledge. Fluent in Romanian/Greek/Serbian and English, other languages as a plus;
  • Readiness for business trips. 20 – 30% of working time might be required for market visits.

Benefits

  • Competitive salary;
  • Career growth opportunities and a corporate culture that encourages professional development;
  • Complex and innovative product;
  • Ambitious team of professionals;
  • Learning: seminars, trainings and conferences. If you want to participate in a conference, we will help to organize it;
  • Remote work format and a flexible timetable — we don’t require you to be online at 09:00 sharp. You can start work at a time that suits you;
  • Corporate discounts on hotels and other services.

Perks & Benefits Extracted with AI

  • Flexible Work Hours: Remote work format and a flexible timetable — we don’t require you to be online at 09:00 sharp. You can start work at a time that suits you;
  • Learning Budget: Learning: seminars, trainings and conferences. If you want to participate in a conference, we will help to organize it;
  • Corporate discounts on hotels: Corporate discounts on hotels and other services.

Founded in 2016 (part of Emerging Travel Group, est 2020) and created for travel market professionals, RateHawk has become one of the fastest-growing platforms for B2B industry players. An innovative and reliable partner for tens of thousands of travel agents, tour operators, and corporate clients.We offer over 1.8 million accommodation options, FIT & group reservations, car rental, transfers, and other travel-related services for both leisure and business travel.

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