Anthropologie Sales Associate - NYC Stores

New York , United States

AI overview

Contribute to sales growth by delivering an exceptional customer experience and fostering a collaborative team environment that supports personalized service.

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Description

A Customer Associate contributes to driving sales through providing a genuine and unique experience to each customer.

Customer Experience

  • Customer Connection: initiates genuine conversation to engage with the customer in a personalized way where all customers feel welcome, heard and valued
  • Selling Culture: supports a selling environment in all areas of the sales floor by connecting with multiple customers and sharing product suggestions
  • Omni-Channel Service: provides a frictionless customer experience by utilizing technology to transact in the moment, find sizes and colors, and place orders for items not available in store

Teamwork + Communication 

  • Team Player: builds productive relationships with peers; asks for support when needed and makes an effort to help others
  • Share Knowledge: participates in the learning and sharing of product knowledge, current trends, and personal styling priorities to inspire the customer
  • Employee Recognition: contributes to a positive team morale participating in store initiatives and highlighting peers and leaders through the SPARKED journal
  • Insights & Feedback: provides insights related to the customer and employee experience and communicates feedback to Store Leadership

Visual + Business Operations

  • Business Acumen: understands their contribution to service and selling on every shift in order to impact the store’s business
  • Product Flow: supports the shipment process to gain awareness of product, including what’s new and what’s restock; contributes to completion of omni order fulfillment processes while maintaining stock levels of the floor
  • Store Environment: maintains Anthropologie’s visual and operational standards while keeping the focus on the customer; stays current on merchandising updates

 

The above information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

Qualifications

    Business Awareness
    Customer Service

*** Similar to the introduction that can precede all job descriptions, an outro can also be formatted for consistency on all posts

*** Semblable à l'introduction qui peut précéder toutes les descriptions de poste, une outro peut également être formatée pour la cohérence sur tous les messages

We love hiring so much that we built a whole company around it. Fun fact: We’re hiring right now! (not a real company) We work out of a nice office in NYC’s Union Square neighborhood and one in San Francisco by the ballpark. We're ambitious, friendly, driven, and passionate. Everyone who works here is paid well, gets a full slate of benefits, and enjoys amazing office snacks. Want to be a part of a brilliant team working on projects that matter? Join us!   Collaborate with great people.  We're passionate about helping companies build top-notch team, and we couldn't be more proud of the team we've built for ourselves. It's easy to love your job when you get to work with people like this every day.   Grow at Example Corp.  We trust you to do your job from day one and know that your career development is essential to all of our success.   Contribute to a diverse and inclusive culture.  We fully believe that people being their authentic selves do their best work, and Greenhouse prioritizes creating an environment that supports that.   Engage with our founders.  Our leadership team prioritizes accessibility and transparency. Our founders host a monthly AMA (Ask Me Anything) where they answer all questions, both large and small.   Work in an environment that people love. Need proof? We are Best Places to Work winners on both coasts and have a 4.9-star rating on Glassdoor.

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