Analyst Team Leader

Join Trustmi Analyst team. Help drive our world-class threat monitoring and fraud

detection platform securing organization funds, in the B2B payment process.

Be an integral part and lead a team of analysts, work with customers and key

POCs, to provide an additional level of security and confidence by leveraging unique

intelligence feeds, threat logs, and IOCs. Collaborate with Research and R&D teams

as you help shape our product, help customers be more secure, and immerse

yourself to the cyber fraud tech ecosystem.

Responsibilities

• Lead the analyst team and manage the day-to-day operations
• Work with the team and additional stakeholders to develop AI based tools that will improve the analysts’ day-to-day operations
• Manage the delivery of internal and external analytics projects
• Adjust analysts’ procedures and routines to the changing landscape of detections and the Trustmi product evolution
• Proactively monitor and review threats and suspicious events from Trustmi customers. Ensure the customers are aware of the threat and assist them in taking proactive action
• Proactively monitor customers’ data flow. Ensure our coverage is as complete as it gets and we have the access to all the data sources
• Investigate alerts, triage, deep dive, and produce proper action items and remediation plans.
• Provide insights to customers about their invoicing and payment processes, helping them improve the process and avoid financial loss. Prepare data analysis to customers’ business review meetings
• Maintain excellent customer satisfaction through professional, proactive and personal service
• Work closely with our research and development teams to improve Trustmi’s product
• Contribute to our knowledge base by creating fraud analysis reports and best practices

Requirements

• Hands-on approach to problem-solving
• At least 2 years of experience in team management (Overseas team management experience - Advantage)
• At least 2 years of experience with one or more of the following: Finance / Accounting / Fraud / Risk
• Exceptional analytical skills, creative out-of-the-box thinking, and analytical mindset with research orientation
• Experience in working with AI automation tools
• Experience working with ELK stack, Tableau, mongoDB & ArangoDB
• Experience working with Databases & writing SQL queries
• Experience in building simple tools with python
• Excellent written and verbal communication skills
• Fluent English
• Experience working with rule engines - Advantage
• Experience with incident response, and computer forensic investigations - Advantage