Analyst, Pricing & Offer Management

Brightspeed – Consumer Products, Marketing & Experience

Brightspeed is seeking a Pricing & Offer Management Analyst to drive the development, execution, and optimization of our fiber and value-added services (VAS) pricing and promotions strategy. This role is part of the Consumer Pricing & Offer Management (POM) team and sits at the center of how we shape the commercial performance of our portfolio.

This position blends strategic pricing, competitive intelligence, performance analytics, and business case development to ensure Brightspeed’s offers maximize both unit growth and revenue, while staying aligned with market dynamics and sales distribution trends.

You will partner closely with Product, Marketing, Finance, Sales, Network Planning, and Legal to design pricing and promotions that win in the market, maintain financial discipline, and support our growth objectives.

Key Responsibilities

Pricing Strategy & Promotions Development

• Build and manage pricing and promotional strategies for Fiber and Value-Added Services (Wi-Fi, security, premium support, etc.).
• Evaluate competitive intelligence, market pricing trends, and product positioning to recommend proactive pricing adjustments.
• Use sales distribution, uptake curves, and attach-rate performance to optimize the balance between unit growth and revenue.
• Model and recommend entry price points, upsell paths, VAS attach levers, and promotional constructs (discounts, credits, bundles, trials).

Performance Analytics & Insights

• Analyze performance metrics (sales mix, churn, ARPU, take rates, promo-to-base conversion, VAS attach) to identify opportunities and gaps.
• Partner with Sales and CX to understand channel performance and determine whether pricing or promotion changes are required.
• Translate complex data into clear insights, dashboards, and recommendations for senior leadership.
• Analyze external and internal customer data using database queries (SQL), spreadsheet (Excel) models, web analytics tools (PowerBI/Looker/etc.), and statistical analysis tools

 Business Case & Financial Modeling

• Build business cases to quantify the financial impact of new pricing, promotions, and offer constructs.
• Conduct modeling for revenue impact, margin, NPV, ROI, IRR, and scenario analysis to support decision-making.
• Validate performance assumptions with Product, Network, and Finance teams to ensure financial accuracy and long-term viability.

Offer Management & Execution

• Develop standard and custom offers that balance competitiveness and profitability.
• Support the development of contract terms, offer templates, and internal pricing guidelines.
• Work with Marketing, Digital, and Sales to ensure pricing and promotions are implemented accurately and on time.
• Support approval processes for non-standard deals and ensure alignment with policy and financial guardrails.

Cross-Functional Partnership

• Collaborate with Legal, Sales, Product, and Finance to ensure pricing changes are communicated, approved, and implemented.
• Work with Product teams on new product introductions to define launch pricing, promotional windows, and offer structures.
• Maintain strong governance practices that minimize operational and financial risk.

What You Bring

• Bachelor’s degree in Business, Finance, Marketing, Economics, Data Analytics, or related field
• 3–5+ years of experience in pricing, financial analysis, offer management, or related commercial roles (telecom preferred)
• Strong analytical capabilities and proficiency in Excel-based modeling, financial concepts, and scenario planning
• Ability to interpret complex data and synthesize actionable insights for cross-functional stakeholders
• Demonstrated experience building business cases, evaluating pricing impacts, or supporting commercial decision-making
• Excellent written and verbal communication skills, able to present clearly to leadership
• Ability to manage competing priorities and operate with speed in a fast-paced environment
• High attention to detail, strong organizational skills, and a proactive, problem-solving mindset

#LI-RW1

WHY JOIN US?

We aspire to contemporary ways of working.

We are committed to being a leader in defining a new way to work because we recognize the changing mindset of today's workforce. We are opening a new, state-of-the-art corporate HQ in Charlotte, NC and our current priority is to make it a truly vibrant destination by hiring talent in the greater Charlotte area who are interested in a hybrid remote/office work arrangement. As always, however, we are also open to providing sensible remote options to talent outside of the Charlotte area. Why? Because our purpose is to reimagine how people work, learn, play and connect!

We offer competitive compensation and comprehensive benefits.

Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. We are committed to building a team as diverse as the customers we serve.

Diversity, equity and inclusion are at the center of our grounding belief in Being Real. 

When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve.

Brightspeed is an Equal Opportunity Employer

WHY JOIN US?

We aspire to contemporary ways of working.

Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC. We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be.

We offer competitive compensation and comprehensive benefits.

Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits. 

Inclusion and belonging are at the center of our grounding belief in Being Real. 

When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve.

Brightspeed is an Equal Opportunity Employer that is committed to inclusion of all qualified individuals, including individuals with a disability/veterans. If you require reasonable accommodation to complete a job application or to otherwise participate in the hiring process, please contact [email protected] to initiate the accommodations process. 

For all applicants, please take a moment to review our Privacy Notices:  

• Brightspeed’s Privacy Notice for California Residents
• Brightspeed’s Privacy Notice

WHY JOIN US?

We aspire to contemporary ways of working.

Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC. We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be.

We offer competitive compensation and comprehensive benefits.

Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits. 

Inclusion and belonging are at the center of our grounding belief in Being Real. 

When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve.

Brightspeed is an Equal Opportunity Employer that is committed to inclusion of all qualified individuals, including individuals with a disability/veterans. If you require reasonable accommodation to complete a job application or to otherwise participate in the hiring process, please contact [email protected] to initiate the accommodations process. 

For all applicants, please take a moment to review our Privacy Notices:  

• Brightspeed’s Privacy Notice for California Residents
• Brightspeed’s Privacy Notice