About Attentive:
Attentive® is the leader in conversational commerce, reinventing business to consumer communication. Our SMS-first software platform helps everyone from entrepreneurs to enterprises strengthen relationships with their consumers in a new way. Through two-way, real-time, personalized communications, we drive billions in e-commerce revenue and over 8,000 leading brands like CB2, Urban Outfitters, Crocs, Jack in the Box, and Coach rely on Attentive to deliver powerful commerce experiences.
We're building something special here within the Business Operations team at Attentive - supporting an ever evolving sales organization, this Order Operations role represents a unique opportunity to join the ground level of a fast-paced, strategically focused team, contributing to the business through building strategies and processes, while leveraging tools to help our sales team scale.
Why Attentive needs you
- Review contracts for accuracy/compliance and booking orders
- Act as a trusted partner and collaborate with sales, finance, and legal leadership
- Continuously improve existing quoting and booking processes
- Work with Sales Enablement to lead operational trainings for the field organization
- Coordinate, design, and deliver training materials and content for internal team members and stakeholders
- Identify and implement operational IT enhancements
- Maintain a library of best practices and internal process documentation
- Conduct analyses and create reports and dashboards for management
- Implement continuous improvements to the Deal Enablement team and sales organization
About you
- Bachelor’s degree
- 1-2+ years of experience working in, Order-To-Cash Operations, or Sales Operations at high-velocity startups and/or mid-to-large scale global companies
- Experience with reviewing contracts for compliance
- Strong attention to detail and excellent problem-solving skills
- Executive presence with the ability to drive improvements without minimal oversight
- Intermediate level MS Excel skills and analytics background
- Familiarity with MS Office / GSuite
- Very strong verbal and written communication skills
- Ability to work cross-functionally across departments and juggle multiple priorities
- Motivated individual with career aspirations in the fields of technology and finance
For US based applicants:
- The standard base salary range for this position is $65,600 - $90,000 annually
- This position is eligible for equity in the form of RSUs
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Attentive Company Values
Default to Action - Speed is our best offense and defense
Never Settle - Continuously raise the bar for yourself and your teammates
Hard Work Solves Big Problems - Success requires grit and resilience
Be Attentive - Work together as a team to drive greatness for our company and our customers
Learn more about
AWAKE, Attentive’s collective of employee resource groups.
If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience.
At Attentive, we know that our Company's strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation.
