Analyst, Asset Management Loan Servicing
TLDR
Manage post-closing loan operations and enhance loan servicing processes while maintaining attention to detail in a dynamic financial technology environment.
Who We Are
Cross River is a highly profitable, fast-growing financial technology company powering the future of financial services. Our comprehensive suite of innovative and scalable embedded payments, cards, and lending products deliver financial services for millions of businesses and consumers around the globe. Cross River is backed by leading investors and serves the world’s most essential fintech and technology companies. Together with its partners, Cross River is reshaping global finance and financial inclusion.
We are on a mission to build the infrastructure that propels access, inclusion, and the democratization of financial services. While our company has tripled in size over the last three years, our strong sense of purpose led Cross River to be named to American Banker’s list of Best Places to Work in Fintech for the last 6 years. The reason for this success is simple – our nimble and collaborative family culture lives in every member of our growing team. Together we are at the forefront of technology and innovation, and we invite passionate, collaborative, and motivated high performers to join our expanding team.
What We're Looking For
The Loan Servicing Analyst is responsible for all post-closing loan management duties relating to the Bank’s capital market (asset-based financing) loans within Asset Management Group, as well as processing all special handling transactions and reconciling activities. Ideally this person would have a solid knowledge base of Fiserv products (or similar products), is able to perform in a fast-paced environment and can demonstrate a high level of organization and attention to detail.
Responsibilities:
- Monitor and manage assigned loan portfolios including tracking and reviewing loan performance metrics and identifying potential issues
- Process loan payments, payoffs, and other adjustments accurately and efficiently in the servicing system
- Reconcile loan accounts and resolve discrepancies in a timely manner
- Respond to borrower inquiries and other stakeholders (including auditors) regarding loan status, payment histories, and account details
- Participate in technology implementation or enhancement projects
- Support workflow optimization efforts and process documentation
Qualifications:
- Bachelor’s degree preferred
- Minimum of 2 years' experience in Loan Operations/Servicing/Administration Loan accounting, or an equivalent combination of education and experience
- Should be proficient in all loan accounting and servicing related functions
- Must be proficient in MS Office and have Intermediate MS Excel skills
- Experience with Special Assets and construction servicing is desirable
- Banking experience a plus.
- Basic accounting experience is a plus
#LI-JJ1 #LI-Hybrid #LI-Onsite
Salary Range: $60,000.00 - $75,000.00
Cross River is an Equal Opportunity Employer. Cross River does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
By submitting your application, you give Cross River permission to email, call, or text you using the contact details provided. We will only contact you with job related information.
Cross River builds the financial infrastructure that powers innovative payment solutions, lending, and digital asset capabilities. By providing technology and capital solutions, we enable fintechs and enterprises to move money safely and quickly. Our mission is to expand access and opportunity for all, establishing us as a trusted partner in the global financial ecosystem.
- Founded
- Founded 2008
- Employees
- 201-500 employees
- Industry
- Capital Markets
- Total raised
- $330M raised