ESSENTIAL FUNCTIONS:
- Develop and maintain expert level competencies on a significant breadth of Rockwell Automation products and associated technologies including computer operating systems (e.g. Microsoft Windows including a basic working knowledge of Microsoft Office suite including Word, Excel, and PowerPoint.)
- Provide field services to support the installation, start-up, maintenance and production operation of automation control systems for O&G industry, industrial networks and the individual products that comprise these systems. Field services provided may include:
- Provision of construction and installation guidance
- Product start-up, system integration support, system start-up and production optimization
- Direction of skilled and unskilled labor while performing construction, installation, start-up and maintenance activities
- Identification and correction of hardware failures, firmware problems and programming deficiencies
- Identification of failures with associated equipment not supplied by Rockwell Automation
- Implementation of hardware/firmware updates and upgrades
- Instruction/training of customers on proper use, operation and maintenance
- On-call emergency service support and remote diagnosis and troubleshooting assistance
- Participate in the planning, implementation and execution of predictive and preventive maintenance programs according Sensia - RA Service Agreements
- Includes an assignment as a resident service engineer/representative embedded on-site at a customer’s facility
- Provide field services as directed by local Sensia management. This will include work off-shore, working overtime hours or providing services during the 2nd or 3rd shift. Travel to work sites remote from the service engineer/representative’s field office city location will also be required. Work assignments at remote city locations may be for extended periods of time.
- Perform all activities in compliance with Federal, State and local government regulations and requirements
- Observe safe work practices at all times and utilize personal protective equipment as required in accordance with Sensia - Rockwell Automation and customer site safety policies
- Be responsible for assigned tools and instrumentation, maintaining them in good operating condition and calibration
- Report product anomalies found and provide recommendations for product improvements and enhancements
- Provide technical assistance for sales presentations to customers. This may include product demonstrations at Rockwell Automation sales offices, at customer’s facilities or at trade shows
- Provide expert level service support to resolve complex problems relating to products, technologies and industry processes
- Provide expert level consultation with respect to the application of products and technologies, and with respect to manufacturing processes and industry-specific applications
- Develop comprehensive project plans including development of the project timeline, definition of tasks and dependencies, human resource planning and allocation, and equipment and materials scheduling
- Provide project and site management including management of the project to schedule and budget, management of human resources deployed on the project, management of equipment and materials, and management and coordination of sub-contractors
- Identify leads and new business opportunities with the customers and reports them to the commercial team.
EDUCATION REQUIREMENTS:
Bachelor of Science degree in Electrical Engineering discipline or the equivalent.
EXPERIENCE REQUIREMENTS:
L3 - 6 Years or more experience.
- Demonstrate Knowledge Rockwell Automation Products
- Engineer with CREA.
- 6 plus year of experience proven by employment contract.
- Living in Rio de Janeiro is a plus
- Expertise in O&G industry.
- Experience in Networks validations and certifications, including Ethernet, ControlNet, DeviceNet, and other industrial networks
- CCNA certified
- Ability to travel greater than 50% of the time
- Working conditions are often in remote areas with extended camp stays required, off-shore included.
- Ability to handle high pressure work conditions.
- Commercial Skills / Customer Facing Skills
SCOPE OF WORK / KNOWLEDGE & SKILLS
Level 3 - Works on issues of diverse scope where analysis of data requires evaluation of identifiable factors. Demonstrates good judgment in selecting methods and techniques for obtaining solutions. Experienced professional with a full understanding of area of specialization; resolves wide range of issues in creative ways and effective ways. Receives assignments in the form of objectives and determines the process by which to meet goals.
DESIRABLE REQUIREMENTS:
- Interested on Rockwell Automation technologies training
- Network validation certifications (CCNA, ControlNet, DeviceNet)
- RA Products trainings and certifications
- Plataform Basic Safety Course (CBSP) is a plus
- Offshore safety trainings