Already living in Greece Flemish Customer Care roles for Belgian Energy Company

Patrique Mercier Recruitment ES is delighted to offer exciting Flemish Customer Care roles for a leading Belgian energy company, specifically targeting individuals who are already living in Greece. This is a wonderful opportunity for those passionate about providing exceptional customer service in the energy sector, while enjoying the beautiful Mediterranean lifestyle.

As part of the customer care team, your primary responsibility will be to assist Flemish-speaking customers with their inquiries, providing them with the support they need while ensuring a smooth and satisfying customer experience. You will join a dedicated team focused on excellence, all while embracing the vibrant culture and community of Greece.

Your Responsibilities

• Provide outstanding customer service assistance to Flemish-speaking clients via various communication channels.
• Effectively handle customer inquiries and resolve issues to ensure their satisfaction.
• Maintain a friendly and professional demeanor in all interactions with customers.
• Accurately document customer interactions and feedback in the company's CRM system.
• Collaborate with team members to meet service targets and improve overall customer satisfaction.
• Engage in ongoing training to stay updated on energy products and customer service practices.

Requirements

• Fluency in Flemish (spoken and written) is required.
• Must live in Greece
• In possession of AMKA and AFMI
• Excellent communication skills and a strong focus on customer satisfaction.
• Experience in customer service or related fields is a plus.
• Ability to thrive in a dynamic, multicultural environment.
• Strong problem-solving skills and attention to detail.
• Comfortable using technology and open to learning new systems.
• Currently residing in Greece is mandatory.
• EU passport or equivalent work authorization is required.

Benefits

• Training & Career Development
• Work from Home
• Good Salary
• Additional Performance Bonuses
• Indefinite contract
• Work for Dutch company