About JSSI
For more than 35 years, Jet Support Services, Inc. (JSSI) has been the leading independent provider of maintenance support, advisory services, software, and financial tools to the business aviation industry. With 6,000+ aircraft supported by maintenance programs and software platforms, JSSI leverages this wealth of data, scale, and innovation to drive cost savings and provide custom solutions that align to the interests of each client, regardless of make or model. Learn more at jetsupport.com.
JSSI products and services include:
Maintenance Programs. Hourly Cost Maintenance Programs to stabilize maintenance budgets, maximize aircraft availability and enhance residual value.
Parts & Leasing. Experienced product line specialized team who leverages our All-OEM inventory and global vendor relationships and go beyond parts sourcing to find optimal customer solutions.
Software: Traxxall and Conklin & de Decker. Powerful data platforms to help you make more informed decisions, from choosing the right aircraft to tracking your maintenance, inventory, and MRO projects.
Advisory Services. Objective insights and independent technical advice from a global team of technical advisors and ASA-accredited appraisers for virtually any business jet, turboprop or helicopter.
Aviation Capital. Customized asset-based finance solutions for business aviation.
Position Summary:
The Airframe Technical Advisor is the primary contact for Clients and will handle their needs on routine, minor unscheduled, major scheduled and AOG events.
Duties and Responsibilities:
Heavily involved in helping plan for major scheduled inspections, in addition to assisting with the immediate logistics as they pertain to unscheduled events
On-site representation, especially with respect to major scheduled inspections
Create Service Calls that aid in the tracking of technical data and financial forecasting
Develops and maintains client relationships through periodic contact.
Grow and maintain relationships with regional service facilities, mobile repair teams, etc.
Research logbooks and/or conduct visual inspections for new enrollments or existing contracts.
Review and process invoices in AMS, meeting turn time goals set forth by Technical Services Management and policy.
Responsible for event triage, assessing and ensuring each situation is handled appropriately
Must have a thorough understanding of the current contract, policies and procedures
Perform other responsibilities as assigned by Technical Services Management
Education and Experience:
Dubai based position
Airframe and Powerplant ratings required
Bachelor’s Degree (or its equivalent) in Aviation Field preferred
10 years’ experience with corporate turbine-powered business aircraft (not commercial) preferred, with particular expertise working with Gulfstream and Bombardier airframes
Excellent Microsoft Excel, Word, and PowerPoint skills
Strong interpersonal skills
Ability to read and write articulately and analytically
Clear understanding of relevant technical skills
Ability to multi-task and work well under pressure
Well organized
Have or be able to obtain passport and perform international travel
Fluency in English is required for effective communication in this role
JSSI is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or other characteristic protected by law.
JSSI does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or Recruiting Team.
