AI Solutions Specialist (KYC)

Location: Frankfurt, Germany

Role Type: Permanent/12 months Fixed-term Contract

About Delta Capita

Delta Capita is a global consulting, managed services, and technology solutions firm serving leading financial institutions. We help clients transform operating models, enhance regulatory compliance, and harness new technologies—including AI—to achieve more efficient, resilient, and scalable operations.

We are now expanding our Frankfurt team and are seeking an AI Solutions Specialist (AI Interpreter / AI-Enhanced Business Analyst / AI Process Consultant) with deep KYC / AFC experience to help clients redesign risk assessment and onboarding processes using AI-driven insights.

Role Overview

You will act as the bridge between business, compliance, operations, and advanced AI technologies. Your primary focus will be on simplifying KYC / AFC processes, reducing manual reviews, and enabling end-to-end risk assessment using AI and automation. You will translate regulatory requirements and business needs into AI-enabled workflows, ensuring that data, models, and outputs align with operational and compliance controls.

This role suits someone with a hybrid skillset across business analysis, AML/KYC expertise, process optimisation, and an understanding of how AI systems can be safely and effectively applied within financial institutions.

Key Responsibilities

• Translate KYC / AFC requirements into AI-driven process designs that reduce manual checks and streamline workflows.

• Assess current-state client onboarding and risk assessment processes across private banking, wealth management, and retail banking environments.

• Identify opportunities to introduce AI, machine learning, NLP, and automation to enhance decisioning and risk scoring.

• Serve as the liaison between compliance, operations, and data/AI engineering teams to clarify business logic and model needs.

• Evaluate AI outputs (e.g., document extraction, entity resolution, transaction risk indicators) and interpret results for business stakeholders.

• Develop target operating models incorporating AI-enabled decisioning and exception management.

• Lead workshops to educate stakeholders on AI capabilities, risks, and usage within regulated processes.

• Support algorithm validation activities, model governance, explainability requirements, and documentation.

• Define data requirements, business rules, and acceptance criteria for AI-assisted onboarding and AFC processes.

• Conduct impact assessments, risk assessments, and change analysis to ensure alignment with EU/BAFIN regulations.

• Create user stories, process flows, test cases, and implementation plans.

• Support UAT, workflow integration testing, and go-live activities for AI-enabled tooling.

Requirements

Required Skills & Experience:

• Experience in roles such as business analyst, process optimisation specialist, model interpreter, or AI-enablement consultant.

• Solid understanding of client lifecycle management (CLM) and onboarding in private banking or wealth management.

• Experience with AI, machine learning, NLP or automation technologies (e.g., document intelligence, case triage, workflow automation).

• Strong ability to interpret AI/ML outputs and explain findings to compliance and business stakeholders.

• Experience in simplifying and re-engineering manual processes with measurable efficiency gains.

• Knowledge of EU and German (BaFin) KYC/AFC regulatory frameworks.

• Strong analytical thinking with the ability to create structured documentation and clear process flows.

• Excellent communication skills and stakeholder engagement ability.

• Proficiency in German and English.
  
  

Preferred Skills & Experience:

• Exposure to AI/ML platforms or vendors used in KYC (e.g., Ayasdi, Quantexa, ComplyAdvantage, Pega, Appway, Fenergo, OCR/NLP tools).

• Understanding of data lineage, model governance, model explainability (XAI), and responsible AI frameworks.

• Experience in consulting or advisory roles.

• Familiarity with agile delivery and tooling (Jira/Confluence).

How We Work:

Delta Capita is an equal-opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, colour, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law.

We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. If you require any reasonable adjustments during your interview process, please use the designated space within the application questionnaire.

This is a fixed-term contract based in Frankfurt with hybrid working. As the selection and interview process is ongoing, please submit your application in English as soon as possible, if your profile is selected, a member of our team will contact you within 4 weeks. For this role a valid working permit for Germany is mandatory. 

Who We Are:

Delta Capita Group (a member of the Prytek Group) is a global managed services, consulting and solutions provider with a unique combination of experience in Financial Services and technology innovation capability. Our mission is to reinvent the financial services value chain providing technology based mutualised services for financial institutions for non-differentiating services.

Our 3 offerings are:

• Managed Services

• Consulting

• Technology

To know more about Delta Capita and our culture click here: Working at DC - Delta Capita.