AI Project Specialist (Noa Notes)

Job Description

We are looking for an energetic, results-driven Sales & Customer Success Specialist who can take full ownership of the end-to-end customer lifecycle for our AI-powered platform, NOA.

NOA reduces the workload of healthcare professionals, automates operational processes, and enables physicians to dedicate more time to patient care.

To learn more about NOA: https://noa.ai/tr/

In this role, you will be responsible not only for new customer acquisition but also for managing the entire journey — from onboarding and satisfaction to growth and churn management. You will present advanced AI solutions to healthcare professionals, clearly communicate the ROI of our technology, and build long-term strategic partnerships.

🎯 Responsibilities

🧩 Solution-Oriented Sales (50%)

• Analyze customer needs and effectively communicate NOA’s value proposition

• Clearly demonstrate the return on investment (ROI) of our AI solutions

• Position prospects accurately and manage the full sales cycle

📈 Sales & Customer Lifecycle Management (30%)

• Manage the entire process from lead generation to closing

• Coordinate post-sale onboarding and ensure effective product adoption

• Regularly monitor customer satisfaction

• Identify upsell & cross-sell opportunities (farming)

• Proactively detect churn risks and take preventive action

🤝 Strategic Customer Relationships (20%)

• Build strong, sustainable relationships with existing and prospective clients

• Closely follow healthcare industry challenges and evolving needs

• Share customer feedback with product and internal teams to contribute to continuous improvement

Qualifications

✨ What Will Make You Shine

• Minimum 1 year of sales experience in the SaaS industry (preferably full-cycle sales experience)

• Experience in post-sale customer management processes (onboarding, farming, churn)

• Excellent presentation and communication skills

• Target-oriented and self-motivated

• Strong persuasion and closing skills

• Interest in and basic knowledge of AI technologies

• Proficiency in CRM systems and sales analytics tools

• Experience in the healthcare industry is a plus

• Experience in preparing strategic sales plans

• Strong analytical thinking and data-driven decision-making skills

• Open to learning and growth-oriented

💸 Attractive and competitive commission structure

⚕️ Comprehensive Private Health Insurance

🌌 Access to the iFeel app for therapy and personal development support

🎂 A paid day off on your birthday to spend with your loved ones

🌅 3 days of paid “Motivation Leave” annually

🏡 Remote work opportunity