Be the driving force behind our next generation of AI-powered SaaS solutions for the MSP industry!
Own the full product lifecycle of cutting-edge apps from concept to launch!
Work Setup: Remote, Monday–Friday from 8AM to 5PM Central Time
Fixed Rest Days: Sat–Sun
Key Responsibilities
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Product Ownership: Lead the strategy, roadmap, and execution for AI-powered apps, including
ticket triage, ticket QA, and sentiment analysis, ensuring alignment with company goals and client
needs.
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Cross-functional Collaboration: Work closely with engineering, data science, design, marketing,
and sales to deliver high-quality products on schedule.
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Client-Centric Development: Engage with MSP clients and internal stakeholders to gather
requirements, validate product value, and ensure exceptional user experience.
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Market Analysis: Monitor industry trends, competitor offerings, and customer feedback to inform
product strategy and feature prioritization.
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Performance Tracking: Define and track key product metrics, using data-driven insights to guide
product improvements and reports on outcomes.
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Documentation & Training: Ensure clear product documentation and support materials are
available for both internal teams and clients.
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Prototyping & Iteration: Lead rapid prototyping and MVP releases, especially for new AI-driven
features and apps, leveraging client feedback for continuous improvement.
Qualifications
- 3+ years of product management experience, preferably in SaaS, AI, or automation products.
- Demonstrated success managing GenAI/ML-powered/AI agent products from concept to launch.
- Strong technical acumen and experience working with data science and engineering teams.
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Experience with cloud AI platforms (Azure OpenAI, AWS) and usage-based billing models is highly
desirable.
- Excellent communication, collaboration, and client management skills
- Analytical mindset with a passion for data-driven decision-making.
- Experience working in agile environments and managing multiple priorities.
- Have the ability to work flexibly and effectively with cross-functional teams across the US, China, and the Philippines
Ready to take on the challenge? Apply now at MSPbots!
