AI Process Automation Engineer

About Fuel Cycle:

Fuel Cycle is the Autonomous Insights Platform trusted by some of the world's most iconic brands — including Sonos, Carhartt, Petco, Glassdoor, Thomson Reuters, and Abercrombie & Fitch. Headquartered in Los Angeles (Wilshire Blvd) with offices in New York, we are a 125-person team on a mission to accelerate decision intelligence: turning customer research into confident business action in hours, not weeks.

Our platform unifies quantitative, qualitative, and UX research into a single AI-native system — delivering 85% faster time-to-insight, 10x cost savings per study, and 150x ROI versus traditional research vendors. Agentic AI runs studies end-to-end, so insight teams spend their time on judgment and strategy rather than production and logistics.

This role exists because we are living what we sell. Our leadership team made a deliberate decision to go all-in on Claude and agentic AI — not just in our product, but across every internal function. Our Marketing team has already deployed five production Claude Code agents (competitive intelligence, sales call synthesis, feature launch automation, and more), saving 10–17 hours of manual work per week with a three-person team. Sales, Research, Community, and Panels are next. The difference between being AI-enabled and AI-native is the entire bet, and this hire is part of closing that gap.

We are building a shared system of memory, skills, and agents that the whole company runs on — not a collection of individual setups. The person in this role will be a foundational contributor to that architecture, working directly alongside our Founder/Chairman, Product, Engineering, and cross-functional operations leads to make Fuel Cycle AI-native from the inside out.

Our values: Customer Obsessed. Team Before Self. Extreme Impact. Endless Curiosity.

Why work at Fuel Cycle?

Join a high-growth team where curiosity is valued, ownership is encouraged, and your work drives real-world impact. Whether you’re based at our Los Angeles HQ, New York City hub, working remotely across the U.S., or part of our global team in India, you’ll help shape the future of decision intelligence for some of the world’s most iconic brands.

Overview:

Fuel Cycle's leadership has made a clear, urgent bet: the difference between being AI-enabled and AI-native is the entire game. We are looking for a sharp, curious, and technically motivated recent graduate to help us win it — as an AI Process Automation Engineer writing Claude Code to agentify how Fuel Cycle operates from the inside out.

This is not a greenfield exploration role. Our Marketing team has already deployed five production Claude Code agents — automating competitive intelligence, Gong call synthesis, feature launch campaigns, and GTM release workflows — saving 10–17 hours of manual work per week with a three-person team. The architecture is built to scale. Research delivery, Community, Panels, Sales, and Finance are next. You will be the dedicated builder expanding that system across the organization.

You will work directly alongside our Founder/Chairman, Product & Engineering teams and the cross-functional leads who are driving this initiative — translating business process challenges into robust, production-grade agentic solutions built on a shared foundation of memory, skills, and reusable Claude Code agents.

Location: Los Angeles

Work Arrangement: This is a fully onsite role requiring five days per week in our Brentwood office.

Key Responsibilities:

• Expand and maintain the existing suite of Claude Code agents — starting with the Marketing agents already in production (competitive intelligence, Gong synthesis, GTM automation) and extending the model into Research delivery, Community operations, Panels, Sales, and Finance.

• Partner with department heads and operations leads across Fuel Cycle to map high-volume manual processes — in both our research and community services operation and our internal functions — and design agentic replacements.

• Build and test multi-step agentic pipelines that integrate Claude with Fuel Cycle's existing tool stack, including Asana, Gong, and third-party APIs, using the shared knowledge base architecture already in place.

• Contribute to the shared system of memory, skills, and agents the whole team runs on — ensuring every agent reads from consistent brand voice, ICP profiles, and process documentation so outputs are accurate and on-standard without manual prompt engineering per task.

• Monitor deployed automations for accuracy, performance, and edge-case failures; produce a playbook for each agent shipped so other teams can understand, replicate, and build on the model.

• Stay current on the Claude API, Claude Code releases, and agentic design patterns — proactively surfacing improvements and bringing new capabilities to the attention of product and engineering leads.

• Work with the AI transformation leads to push automation knowledge out through the organization and help teams move fast on their own functions.

Your Success Metrics:

• Automation Impact: Measurable reduction in manual work hours across deployed agents, benchmarked against pre-automation baselines.

• Agent Velocity: Consistent delivery of production-grade agents on a quarterly cadence, spanning Sales, Research, Community, Panels, and Finance within the first year.

• Reliability & Documentation: All deployed agents maintain low error/failure rates in production and are accompanied by a reusable playbook enabling other teams to build on the work.

• Architectural Contribution: Active contribution to the shared memory, skills, and agent library — measured by reuse of components across agents and reduction in per-task prompt engineering overhead.

Who you’ll work with?

• Founder

• Engineering

• Product

• Department Heads (Marketing, Sales, Research Excellence, Audience Experience, Audience Acquisition, Finance, etc.)

Core Skills, Competencies & Attributes:

Technical Skills

• Proficiency in Python; comfort writing scripts, working with JSON/APIs, and debugging logic errors.

• Familiarity with LLMs and an ability to craft clear, effective prompts — coursework, side projects, or personal experimentation counts.

• Working knowledge of REST APIs and experience integrating third-party services (Zapier, Make, or custom API calls).

• Basic Git fluency (commit, branch, pull request workflow).

• Exposure to at least one cloud or SaaS environment (AWS, GCP, Notion, Salesforce, HubSpot, etc.).

Attributes & Mindset

• Strong problem-solving instinct — you break big ambiguous challenges into small, testable steps.

• Clear written and verbal communication; able to explain technical decisions to non-technical stakeholders.

• Self-starter who takes ownership of projects end-to-end without needing constant direction.

• Genuine enthusiasm for AI tools and a curiosity about how they can reshape how companies operate.

What you’ll bring:

Education

• Bachelor's degree in Computer Science, Information Systems, Engineering, or a related technical field (May 2023–May 2025 graduates are welcome to apply).

Preferred, but Not Required

• Prior experience using the Anthropic Claude API or Claude Code (even on personal projects).

• Familiarity with agentic frameworks such as LangChain, CrewAI, or similar.

• Internship or project experience in a SaaS, startup, or technology operations environment.

• Exposure to workflow automation tools (Zapier, Make/Integromat, n8n).

• Experience with no-code/low-code tools that bridge technical and business teams.

Benefits & Perks:

Fuel Cycle is committed to supporting the well-being, flexibility, and growth of our team. We offer a competitive and inclusive benefits package that includes:

• Comprehensive Health Coverage: Medical, dental, and vision insurance plans

• 401(k) with Company Match: Plan for your future with our retirement savings program

• Equity Purchase Option: Participate in Fuel Cycle’s long-term success

• Flexible Work Schedule: Empowering you to balance life and work

• Generous Time Off:

  • 15 vacation days and 7 sick days per year

  • 12 company holidays

  • 4 floating holidays/recharge days to rest or celebrate what matters to you

• Paid Parental Leave: Time to bond with your growing family

• Monthly Internet & Phone Stipend: Support for remote work setup

• Wellness & Lifestyle Perks: Access to tools like Rightway (healthcare navigation), Headspace (mental wellness), Peloton (fitness), and more.

• Team Connection Perks:

  • Weekly community lunches, refreshments, and snacks at our LA & NY headquarters

  • Pet-friendly office environments

Compensation Overview:

The expected starting salary range for this position is $89,000 - $119,000. This range represents the typical starting compensation offered to candidates hired into this role. Final base salary will be determined based on a variety of factors, including location, work experience, skills, knowledge, education, and certifications.

In addition to base salary, this role may also be eligible for an equity grant or purchase option. These components make up your total compensation package, which will be reviewed in greater detail during your initial recruiter conversation.

Commitment to Diversity, Equity, and Equal Opportunity:

At Fuel Cycle, we embrace the values of diversity, equity, and inclusion and are committed to fostering an inclusive company culture. We believe that everyone, regardless of their background or identity, should have equal access to opportunities for growth and advancement. Our selection processes and career pathways are designed to be fair, transparent, and free from bias. We value the unique perspectives and contributions of each team member, knowing that this diverse range of experiences strengthens our team. Fuel Cycle stands firmly against discrimination based on disability, sex, race, gender identity, sexual orientation, religion, national origin, age, veteran status, or any other protected status under the law.

Fuel Cycle is an equal opportunity employer and fully comply with the Americans with Disabilities Act (ADA). We will provide reasonable accommodations for qualified applicants and employees with disabilities, as needed, to enable them to perform the essential functions of their job and participate in the application and interview process. If you require accommodations during any part of the application process, please contact us at [email protected] to discuss your needs.