AI Platform Manager

About the Role

This is a new managerial role that has been created to help us scale how we use Machine Learning and AI to optimise decisioning and improve our customer experiences. The role sits within the Telegraph’s MarTech team, where alongside our data engineering and science teams, we have successfully delivered projects using AI and ML for over 7 years.

We’re looking for someone who is keen to own our implementations with internal models and external vendors, evolving these while advising on the best practice for new solutions to tackle increasingly diverse business problems. The successful candidate would have experience in creating business centric and scalable data solutions. Working in a collaborative manner to iterate on these implementations to improve data collection, prep, operations and modelling would all help illustrate that you could thrive in this innovation focused role.

This role will manage a couple of AI focused data engineers and work closely with a cross functional team of data scientists, API engineers, analysts and other implementation experts. Given this, communications skills, empathy and stakeholder management will be vital to success in the role. We would also expect a level of competency on data engineering and data concepts to help upskill and guide your team.

We use the Google AI suite so some experience with Google data products and a willingness to learn about Vertex and PaLM is something that we’re keen on. Given this is a fast changing area of technology and a new function we’re also committed to providing high levels of support for individual upskilling from both a technical and non-technical viewpoint. The most important attribute therefore is a willingness to learn new things, think creatively and foster success of those around you through collaboration.

Key Responsibilities

• Own and improve the technical implementation of our ML based solutions
• Be responsible for creating new solutions that use ML services or internal models to solve a variety of business problems
• Managing two engineers to help evolve our implementations to improve scalability, reliability and performance
• Manage stakeholder relationships effectively to ensure that our cross functional squads can deliver high quality customer experiences powered by AI/ML
• Ensure data engineering standards set by our Data Engineering team are adhered to within our development
• Ensure solution deliveries are on time and of the required quality
• Keep up to date with the latest technologies and methodologies to ensure TMG stays ahead of the game in this key area of competitive advantage for us.

Essential Skills

• Google Cloud Platform (GCP): Proficiency in GCP services, including knowledge of BigQuery, Cloud Storage and Vertex AI
• Understanding of Infrastructure, Architecture and Cloud computing for Data related Platforms, Software and Infrastructure
• Python technical skills:
• Ability to implement ETL data pipelines in Python
• Creating REST APIs
• Advanced SQL & knowledge of relational databases
• At least 4 years of experience in data or software development
• Ability to propose, design and implement data solutions both in batch and real-time
• Understanding of what is a continuous delivery pipeline and ability to design a process
• Good organisational skills and attention to detail with demonstrated ability to work proactively focusing on priorities across a range of tasks
• Great interpersonal and influencing skills, ability to engage across various stakeholders to develop, get buy-in and deliver approaches

Requirements

The nature of our industry means life at the Telegraph Media Group is fast-paced, demanding, and interesting. We also want it to be rewarding for everyone who works here. From dynamic working opportunities, medical cover, and parental leave (six months fully paid maternity leave and enhanced paternity/partner leave), to life assurance, and season ticket loans, you can choose from a range of flexible benefits, designed to support your lifestyle and help you achieve a healthy work-life balance.

Training and development

With support from your manager and colleagues, you’ll also have access to a variety of training and development opportunities through The Academy. Covering a range of personal and professional skills, our courses enable you to develop an enjoyable and rewarding career.

Our commitment to inclusion

At Telegraph Media Group, we foster a diverse and inclusive workplace and we are committed to building a team that reflects a wide variety of skills, perspectives and backgrounds. We believe in equality of opportunity and welcome candidates from all backgrounds, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socioeconomic background, religion and/or belief.

We are proud to be a Disability Confident Employer as part of the government’s Disability Confident Scheme. If you are disabled or have a long-term health condition and would like support in applying for any of our roles or if you require any reasonable adjustments in the recruitment process with us, please make us aware.

To find out more about Diversity, Inclusion and Belonging at Telegraph Media Group, and for more information on our purpose, beliefs, and people values, please visit our website.