AI/ML Engineer

AI overview

Develop and deploy innovative AI/ML solutions for e-commerce, enhancing search, recommendations, and personalization while utilizing cutting-edge techniques like reinforcement learning and LLMs.

Makro PRO is a leading e-commerce company based in Thailand, dedicated to providing innovative and seamless shopping experiences for our customers. We are an exciting new digital venture by the iconic Makro. Our proud purpose is to build a technology platform that will help make business possible for restaurant owners, hotels, and independent retailers, and open the door for sellers. Makro PRO brings together the best talent across multi-nationals to transform the B2B marketplace ecosystem. We welcome bold, energetic, and thoughtful people who share our belief in collaboration, diversity, excellence, and putting customers at the heart of our work

Take your career to new heights in the future of B2B e-commerce. Join our team and help us build Southeast Asia’s next unicorn.

We’re looking for a hands-on AI/ML engineer to build production systems across search, recommendations, personalization, LLMs, agentic automation, and chatbots in high-scale e-commerce.

If you enjoy LLM internals, GenAI, ranking, embeddings, distributed ML, reinforcement learning, and MLOps—you’ll love this role.

Key Responsibilities

  • Fine-tune and deploy LLMs (PEFT, IA3, LoRA, QLoRA)
  • Build chatbots, RAG systems, and agentic workflows (web/video trend extraction)
  • Implement ranking, search relevance, collaborative filtering, personalization
  • Apply XGBoost, LightGBM, CNNs, clustering, embeddings
  • Hands-on LLM internals: KV-cache, attention, scaling, prefill optimization
  • Reinforcement learning (DPO/PPO/RLHF)
  • MLOps: SageMaker / Ray / MLFlow / Vertex AI, CI/CD for ML
  • Data pipelines, SQL, feature engineering

Requirements

  • 8+ years or experience
  • Strong Python (PyTorch/TensorFlow/JAX) Transformers, embeddings, traditional ML
  • Strong system design & production ML experience
  • Experience with search/reco/LLMs is a big plus

Benefits

Health Insurance – At Makro PRO, we care about your health! Group insurance from a top insurance company is included in your benefits—OPD, IPD, Emergency OPD

Provident Fund – Makro PRO cares about your long-term plan! We offer 3% provident fund.

Year-end bonus – We include variable and performance bonus for our employees.

Gym Facilities – Our Head office has a fitness center, yoga room, and recreational space. Enjoy Bangkok scenery and work your body!

Attractive Vacations days – Enjoy our attractive annual leave. Let’s say the minimum is 18 days!

No overtime – We work 5 days a week with. We set our own goals and deadlines.

Cool hardware – New MacBook. The tool to help you be the best of yourself.

Free car parking space – No more stress or extra cost if you drive to work. We offer free parking space for our employees.

Best Culture

  • Clear focus.
  • Diverse Workplace (Our members are from around the world!)
  • Thai and Non-Thai are both welcome!
  • Non-hierarchical and agile environment
  • Growth opportunity and career path

Perks & Benefits Extracted with AI

  • Flexible work hours: We work 5 days a week with. We set our own goals and deadlines.
  • Gym facilities: Our Head office has a fitness center, yoga room, and recreational space.
  • Health Insurance: Group insurance from a top insurance company is included in your benefits—OPD, IPD, Emergency OPD
  • Free car parking space: We offer free parking space for our employees.

MakroPRO is an exciting new digital venture by the iconic Makro. Our proud purpose is to build a technology platform that will help make business possible for restaurant owners, hotels, and independent retailers, and open the door for sellers by bringing together the best talent to transform the B2B marketplace ecosystem in Southeast Asia Curious. Growth-mindset. User-obsessed. We search for talented people who each bring unique skills and behaviours that will help us build Southeast Asia’s next unicorn. Whether you’re in tech, marketing, finance or client/seller-facing roles, our people bring relentless passion, fast learning and a culture of innovation to every dimension of their work. Every member of our team is open to new perspectives, willing to navigate uncertainty and brings humility and radical candour to the table at all times We are bold, energetic, and thoughtful – grounded in our purpose and family culture, while driven by our passion for digital innovation. Our company is 70% technology, 20% retail, 10% logistics, and 100% heart. Every day, we use leading-edge technologies to understand and help food retailers, hotels, restaurants, caterers, and other businesses big and small navigate supply chain complexities and achieve their goals But the best technology needs to be driven by passionate talent. Aspiring professionals who share our belief in collaboration, diversity, and excellence – those willing to think big, redefine what’s possible, and put customers at the center of their work In return, our commitment to you is to offer a workplace like no other, where ideas can thrive and individuals can be themselves, where colleagues support each other and talent is fairly rewarded, where growth and learning opportunities are the norm not the exception, and where your career can reach new heights

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