Firework
AI GTM Engineer
TLDR
Architect and build AI-powered systems that enhance go-to-market operations and empower sales teams to close deals and grow pipelines efficiently.
About Firework
Join Firework – Where Innovation Meets Impact
Firework is redefining the future of commerce as an AI and video commerce company — combining cutting-edge technology, an exclusive network of enterprise brands and retailers, and a first-mover position to win the agentic commerce race.
We've built the world's most advanced and largest video commerce platform, trusted by global brands and leading retailers. But we're more than software — our compounding network effect grows stronger with every partner we add, bringing the energy of in-store experiences online and transforming how businesses engage, convert, and build lasting customer relationships at scale.
Having raised over $235M to date, led by investors such as SoftBank Vision Fund 2, and operating at global scale, we offer unparalleled opportunities to solve complex challenges and drive meaningful impact in the future of connected commerce.
If you're curious, ambitious, and energized by big ideas — Firework is the place to grow, lead, and shape what comes next. Together.
Summary
Firework is looking for an AI GTM Engineer to architect, build, and operate the AI-powered systems that fuel our go-to-market motion. You will sit at the intersection of AI engineering and revenue operations, building autonomous agents that supercharge our GTM teams—enabling SDRs, AEs, and marketers to move faster, personalize at scale, and focus on what matters most: closing deals and growing enterprise pipelines.
This is a high-impact, highly visible role for someone who thrives at the cutting edge of AI tooling and wants to directly shape how a fast-growing company wins in the market.
What you’ll be doing
We’ll be excited if you have
Agent Design & Development
- Architect and build multi-step AI agents using LLM frameworks (LangChain, CrewAI, or custom) integrated with GTM data sources using Claude and Openclaw
- Design agent workflows for prospect research, outbound personalization, lead scoring, pipeline enrichment, and content generation
- Connect agents to CRM, marketing automation, and data enrichment APIs (Salesforce, HubSpot, Apollo, Clay, ZoomInfo, etc.)
- Evaluate, select, and integrate AI models and tools appropriate for each agent task
- Own the technical layer of Firework’s GTM stack—ensuring tools, data, and agents are connected and running reliably
- Build and maintain automated workflows that reduce manual work for SDRs, AEs, and marketers by 50%+
- Instrument agents with logging, monitoring, and alerting to catch failures and measure output quality
- Define and track agent performance metrics: leads enriched, sequences generated, response rates, pipeline influenced
- Build dashboards that surface agent ROI and provide visibility into GTM automation coverage
- Work with RevOps to ensure clean data flows between tools and agents don’t amplify data quality issues
GTM Systems & Automation
Data & Analytics
- 3+ years of experience in software engineering, with at least 1 year building LLM-based applications or AI agents
- Hands-on experience with LangChain, CrewAI, or similar agentic frameworks
- Strong Python skills and comfort working with REST APIs and data pipelines
- Experience integrating with GTM tools such as Salesforce, HubSpot, Apollo, Clay, or ZoomInfo
- A strong understanding of GTM processes—how SDRs, AEs, and marketers operate and where AI can accelerate their work
- Experience building observability and monitoring into automated systems
- Bonus: experience with Claude, OpenAI, or other LLM APIs in production environments
Location
The role is remote based in India and must overlap 50% of the work hours with US timezone.
Don’t hold back
We understand some candidates may see the above and not apply because they don’t meet all the qualifications. We encourage you to apply anyway; we often find talented candidates that fit many other opportunities we have and look for potential too, not just what you did in the past. As an equal employment opportunity employer, we are a diverse team that strives for an inclusive environment for all. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, age, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
Firework is an innovative video commerce and livestreaming platform that empowers businesses to create engaging shoppable videos, transforming the online shopping experience. Designed for brands and retailers, it integrates interactive digital experiences with the energy of in-store engagements, enhancing customer connections and driving conversions. Firework stands out by harnessing AI technology to provide a rich, seamless framework for connected commerce.
- Founded
- Founded 2017
- Employees
- 500+ employees
- Industry
- Internet Software & Services
- Total raised
- $270M raised