About the Company
Company Size: < 25 People
Industry: Fintech, AI, Software
Founding Year: 2021
Stage: Seed
Funding: ~$20M
Investors: Backed by top VC funds including OpenAI, Google Ventures, and General Catalyst
We’re working with a fast-growing fintech startup that’s redefining how small businesses and accounting firms manage their financial operations. Their AI-driven platform eliminates manual bookkeeping workflows, enabling accountants and business owners to focus on what matters instead of administrative tasks.
What you'll do:
Develop and own the complete partner success playbook for accounting firms—from onboarding to activation to expansion.
Guide partners as they redesign their workflows to become AI-native, serving as both strategist and product expert.
Work cross-functionally across CX, Sales, Partnerships, Product, and Engineering to deliver a world-class partner experience.
Support partners through trial, activation, workflow adoption, and long-term expansion.
Serve as the voice of the accountant—turning partner insights into clear, structured feedback for internal teams.
Track and optimize key metrics such as activation rates, engagement, expansion velocity, and pipeline growth.
Help build the GTM function from 0→1, with opportunities to mentor, hire, and shape future partner success teams.
What you’ll need:
3–8+ years of experience managing relationships, building processes, or growing accounts in a fast-paced environment.
Background in accounting or finance (CPA or Accounting degree preferred).
Experience in SaaS or high-growth startups; comfortable taking ownership and operating autonomously.
Strong communication and presentation skills, especially with technical or analytical audiences.
Ability to thrive in ambiguity and contribute to building a scalable GTM foundation.
Bonus: Experience as a founder, self-employed professional, or working closely with accounting firms.
Why Join?
Elite Backing – A company funded by top investors, including OpenAI and Google Ventures.
Early Impact – Join a team of < 25 people and play a critical role in shaping the future of partner success and the broader GTM motion.
Growth & Mobility – As the company scales, so will opportunities—whether in leadership, partnerships, or larger deal structures.
Culture & Perks – Hybrid role with a Toronto office (4 days/week on-site); collaboration trips to San Francisco.
Competitive Comp - competitive salary + commission plan with benefits and early-stage equity.
