AI Engineer

About Us

We turn customer challenges into growth opportunities. Material is a global strategy partner to the world’s most recognizable brands and innovative companies. Our people around the globe thrive by helping organizations design and deliver rewarding customer experiences. We use deep human insights, design innovation and data to create experiences powered by modern technology. Our approaches speed engagement and growth for the companies we work with and transform relationships between businesses and the people they serve. Material company, is a renowned global digital engineering firm with a reputation for solving complex technology problems using their deep technology expertise and leveraging strategic partnerships with top-tier technology partners.

AI Engineer – Agentic AI & GenAI | 3–4 Years

Role Summary

We’re hiring an AI Engineer (3–4 yrs) to build agentic GenAI systems for marketing workflows—content generation, campaign assistants, audience insights, lead qualification, knowledge search, and reporting automation. You’ll work on agent orchestration, prompt systems, evaluations, guardrails, and cost-optimized LLM deployment.

Key Responsibilities

• Build agentic workflows using LangGraph (or similar) and implement patterns like ReAct, Plan/Execute, Router, Supervisor, and multi-agent flows.
• Design stateless and reliable agents with replay/retry logic, tool execution, and failure handling.
• Develop prompt systems with templating + versioning + governance, and dynamic context injection (brand voice, campaign context, product info).
• Implement model abstraction to switch LLMs easily (Azure OpenAI/OpenAI/Anthropic/OSS).
• Create evaluation + benchmarking (golden sets, automated regression tests) for campaign outputs and agent actions.
• Add guardrails: prompt-injection defense, harmful content filtering, PII redaction, brand/compliance checks.
• Instrument AgentOps: token/cost tracking, step traces, caching/batching, latency optimizations.
• Deploy scalable APIs/services for GenAI features integrated with marketing tools (CRM, CMS, analytics, ad platforms).

Must-Have Skills

• 3–4 years in software engineering (Python preferred), building production APIs/services.
• Hands-on with agent orchestration (LangGraph preferred).
• Strong prompt engineering and structured output (JSON schemas, tool calling).
• Experience building evaluation harnesses + automated testing for LLM outputs.
• Practical experience with LLMOps (monitoring, tracing, cost controls).

Preferred (Strong Plus)

• Microsoft AI Foundry / Azure OpenAI experience.
• Databricks AgentBricks experience.
• Experience with GCP Vertex AI (or other GCP AI services).
• RAG experience (vector DBs, embeddings, reranking) for marketing knowledge assistants.
• Familiarity with marketing workflows: campaign ops, content lifecycle, SEO/SEM, lead funnels.

Who We Are & What We Care About

·       Material is a global company and we work with best-of-class brands worldwide. We also create and launch new brands and products, putting innovation and value creation at the center of our practice. Our clients are in the top of their class, across industry sectors from technology to retail, transportation, finance and healthcare.

·       Material employees join a peer group of exceptionally talented colleagues across the company, the country, and even the world. We develop capabilities, craft and leading-edge market offerings across seven global practices including strategy and insights, design, data & analytics, technology and tracking. Our engagement management team makes it all hum for clients.

·       We prize inclusion and interconnectedness. We amplify our impact through the people, perspectives, and expertise we engage in our work. Our commitment to deep human understanding combined with a science & systems approach uniquely equips us to bring a rich frame of reference to our work.

·       A community focused on learning and making an impact. Material is an outcomes focused company. We create experiences that matter, create new value and make a difference in people's lives.

What We Offer

·       Professional Development and Mentorship.

·       Hybrid work mode with remote friendly workplace. (6 times in a row Great Place To Work Certified).

·       Health and Family Insurance.

·       40+ Leaves per year along with maternity & paternity leaves.

·       Wellness, meditation and Counselling sessions.