Enhance customer experiences and team efficiency by automating processes and optimizing data handling through AI tools and collaboration across multiple departments.
Join a dynamic, talented, and engaged team in a positive work environment to create a meaningful impact
Description
GRESB, the global sustainability benchmark for real assets, is recruiting an AI/Automation Engineer (LLM Focus) to join the Amsterdam-based team. The position offers a unique opportunity to work in a mission-driven organization that is shaping the markets of the future and paving the way for a more sustainable real asset industry. This is an exciting role for an entrepreneurial spirit with quite a lot of greenfield work and opportunities to shape new processes and tools.
The Member Success team's mission is to ensure that GRESB members achieve their desired outcomes and remain satisfied with GRESB's products and services, ensuring high quality data and service level. Your main responsibility is to help the team optimize various processes with the use of LLMs, so that our members are set up for success and benefit from an improved experience. You will actively collaborate with other teams in GRESB, including Members Success, Quality Assurance, Data Quality, Product and Tech.
You will be reporting to the Chief Customer Success Officer.
Main responsibilities
As an AI/Automation Engineer, you will be involved across several projects of high impact within the department, with an emphasis on improving the customer journey and increasing the team’s efficiency, including:
Requirements
Benefits
GRESB is an equitable, diverse, and inclusive workplace, one at which all workers — regardless of their gender, race, ethnicity, national origin, age, sexual orientation, identity, education, or disability — feel valued and respected. We are committed to a non-discriminatory approach to hiring and provide equal opportunity for employment and advancement in all of our teams and programs. We respect and value diverse life experiences and heritages and work to ensure that all voices are valued and heard.
ABOUT GRESB
GRESB is a mission-driven organization and strategic partner for sustainable and high-performing investments across real assets and climate-critical industries. We help investment professionals mitigate risk and build portfolios that are resilient, efficient, and financially attractive for long-term success.
Our vision: An investment industry that plays a central role in creating a sustainable world.
Our mission: To provide financial markets with actionable sustainability insights, data and benchmarks. More than 150 global institutional and financial investors with USD 53 trillion in assets under management rely on GRESB to help guide their investment decisions, mitigating risk, improving portfolio quality, and driving long-term financial success. The GRESB team is an energetic group of more than 100 individuals from diverse backgrounds with experience spanning sustainability, data science, software development, real estate, infrastructure, and the capital markets. Most of us work out of our head office in Amsterdam or one of our satellite offices in London, Paris, Berlin, Boston, Singapore, or Sydney. We’re passionate about tackling the sustainability challenge by providing the insights that will power the markets of the future and enable investors to allocate the world’s capital in a more responsible way.
Free Meals & Snacks
Free and healthy lunch at the office
Health Insurance
Company pension plan
Home Office Stipend
Home office budget of EUR 350
Learning Budget
Annual budget of EUR 2,500 for Personal Development
Company laptop
Company provided laptop
Paid Time Off
25 days of paid holidays + 2 paid volunteering days off
GRESB is a strategic partner facilitating sustainable investments in climate-critical real assets. We provide investors, fund managers, and asset operators with actionable insights and robust data to benchmark and enhance the performance of their portfolios. By focusing on sustainability, GRESB empowers stakeholders to mitigate risks, capitalize on opportunities, and build more resilient and profitable assets.
Understand the required skills and qualifications, anticipate the questions you may be asked, and study well-prepared answers using our sample responses.
Automation Engineer Q&A's