AI Applications Engineer (Data & Integrations)

**Please Note: This position is open only to candidates authorized to work in the U.S. without the need for current or future visa sponsorship. Additionally, this position is based in the Kansas City area, and we are only considering candidates who reside locally.**

At Sunlighten, we're not just about infrared saunas, we’re on a mission to improve lives through innovative health and wellness solutions. As a global leader in infrared sauna therapy, we are rapidly expanding and need a talented AI Applications Engineer to own end-to-end delivery of AI agents and the app surfaces that expose them. This person will build agent workflows from scratch, integrate enterprise systems, deploy/monitor in production, and make outcomes visible to business users keeping Sunlighten’s AI and BI initiatives moving.

Celebrating 25 years of innovation, Sunlighten has grown from its Kansas City roots to establish a global footprint, including expansion into the UK. With the global wellness market projected to reach $7 trillion in 2026, we are proud to be part of this dynamic and holistic shift. As leaders in light science and longevity, we create innovative solutions that help customers lead vibrant, active lifestyles.
 

Duties/Responsibilities:   

• Design, build, and deploy production-grade AI agents using agentic frameworks such as the OpenAI Agents SDK, LangChain/LangGraph, Microsoft AI Foundry/Copilot ecosystem, and similar tools.
• Integrate AI agents with the following core business systems using APIs and webhooks to ensure seamless workflows:
• CRM/Support: Salesforce (Sales/Service/KB/Chat)
• ERP: NetSuite
• CCaaS: Five9
• Commerce/Marketing: Shopify, Marketing Cloud
• Telemetry: ClickHouse/Postgres
• Develop and maintain knowledge retrieval and RAG workflows, ensuring curated sources, traceable and fresh information, proper citations, and safe fallbacks when needed.
• Own production readiness for AI applications, including CI/CD, version control, environment configuration, feature flags, rollbacks, monitoring, alerts, and runbooks to ensure reliability and maintainability.
• Build lightweight user interfaces using React, React Native, or Power Apps to enable users to launch agents, approve actions, provide feedback, and maintain audit trails.
• Collaborate with Data Scientists to refine prompt strategies, select models and parameters, conduct evaluations, perform red-teaming, and continuously improve AI system performance.
• Ensure all AI solutions meet strong security and governance standards, including managing secrets via Azure Key Vault or 1Password, applying role-based access control and least-privilege principles, minimizing personal data (PII) use, and supporting audited privacy deletions within seven days.
• Other duties as discussed and assigned.

Requirements

• 3–7 years building and shipping production software (integrations, services, and data systems) with strong ownership and a track record of clean, maintainable code.
• BS/MS in Computer Science, Data, Software Engineering or equivalent experience with evidence of shipped systems (agents, automation, integrations, platforms).
• Hands-on experience building or deploying agentic or LLM-based applications in production (experimentation, prototypes, or research alone is not sufficient).
• Strong proficiency in Python and/or TypeScript/JavaScript.
• Solid SQL skills and proven experience with APIs and webhook patterns.
• Azure fundamentals (identity/service principals, Key Vault, Functions/App Services).
• Modern DevOps practices: Git, testing discipline, Docker, and CI/CD.
• Experience with Power BI, Power Apps, and Power Automate.
• Ability to communicate clearly with stakeholders and document systems for long-term ownership.
• Execution focus; clean, maintainable code; strong ownership; stakeholder empathy; security/privacy-first mindset.

Nice to Have (Preferred Experience)

• Agent frameworks and platforms: OpenAI Agents SDK, Microsoft AI Foundry,LangChain, LangGraph, or similar.
• Experience with observability tools (e.g., Grafana or Datadog) and cost controls.
• Experience with Microsoft Fabric (Lakehouse/Warehouse, Notebooks, Pipelines, SQL Server).
• Experience with Salesforce, NetSuite, and Five9.

Benefits

• Opportunity to work in a collaborative and innovative environment.
• Career growth opportunities in a market leading and rapidly growing wellness technology company.
• Competitive Paid Time Off Policy + Paid Holidays + Floating Holidays.
• Fully Equipped Fitness Center On-Site.
• Lunch Program featuring a James-Beard Award Winning Chef.
• Health (HSA & FSA Options), Dental, and Vision Insurance.
• 401(k) with company contributions.
• Profit Sharing.
• Life and Short-Term Disability Insurance.
• Professional Development and Tuition Reimbursement.
• Associate Discounts on Saunas, Spa Products and Day Spa Services.

Sunlighten provides equal employment opportunity. Discrimination of any type will not be tolerated. Sunlighten is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other characteristic protected by state, federal, or local law.