MezTal is hiring an experienced Agile Project Manager to support a US-based client in the Senior Living and Healthcare Services sector.
This role will be key in driving Agile transformation initiatives, supporting large-scale Agile delivery, and enabling cross-functional teams to successfully deliver IT projects and digital initiatives aligned with business strategy.
The Agile Project Manager will act as a servant leader and Agile coach, supporting Agile Release Train (ART) execution, facilitating Agile events, managing dependencies and risks, and driving continuous improvement across teams and stakeholders.
Key Responsibilities
Agile Delivery & Project Execution
- Lead implementation and delivery of key IT and digital transformation projects.
- Develop and execute complex project and delivery plans.
- Ensure successful value delivery aligned with business objectives.
ART Facilitation & SAFe Execution
- Facilitate ART events and ceremonies, including:
- PI Planning
- Scrum of Scrums
- ART Sync
- Inspect & Adapt
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- Ensure adherence to SAFe principles and Agile best practices.
Backlog & Prioritization
- Collaborate with Product Management and stakeholders to:
- Maintain and prioritize ART backlog
- Align delivery with strategic business goals
- Ensure continuous value delivery
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Risk, Dependency & Release Management
- Identify and mitigate cross-team risks and dependencies.
- Escalate impediments and drive resolution.
- Coordinate release planning and execution with technical and business teams.
- Communicate release status and delivery health to stakeholders.
Continuous Improvement & Metrics
- Use Agile metrics and delivery data to:
- Identify improvement opportunities
- Optimize ART performance
- Improve delivery predictability and flow
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- Facilitate retrospectives and improvement initiatives.
Stakeholder Communication
- Provide regular updates on delivery progress, risks, and issues.
- Ensure transparency across teams and leadership.
- Support product demos and feedback cycles.
Coaching & Agile Culture
- Coach teams and stakeholders in SAFe and Agile mindset adoption.
- Promote continuous learning and improvement culture.
- Support Agile maturity growth across teams.
Process & Tool Optimization
- Evaluate and improve Agile processes and workflows.
- Leverage Agile tools and metrics for data-driven decision making.
Requirements
- Advanced English proficiency is required, as the role involves daily interaction with U.S.-based manager and stakeholders.
- Availability to work in a hybrid manner at our offices in Guadalajara, Mexico at Midtown Jalisco.
Experience
- 5+ years working as:
- Agile Project Manager
- Scrum Master
- Release Train Engineer (RTE)
- Agile Program / Delivery Lead
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- Proven experience working in SAFe environments.
- Experience supporting large-scale Agile delivery across multiple teams.
Agile & SAFe
- Strong experience facilitating:
- PI Planning
- ART ceremonies
- Cross-team coordination
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- Strong Agile coaching and mentoring skills.
Certifications
- SAFe Program Consultant (SPC) — Required
- Additional certifications are a plus:
- SAFe RTE
- SAFe Scrum Master
- PMP / PgMP or equivalent
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Tools & Technical Environment
- Strong experience with:
- Azure DevOps (or similar ALM tools)
- Agile delivery tracking tools
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- Understanding of CI/CD pipelines and release processes is a plus.
Soft Skills
- Strong communication and stakeholder management skills.
- Ability to work with cross-functional and global teams.
- Strong facilitation and conflict resolution skills.
- Strategic mindset with strong execution focus.
- Strong servant leadership approach.
Benefits
- Christmas Bonus: 30 days, to be paid in December.
- Major Medical Expense Insurance: Coverage up to $20,000,000.00 MXN.
- Minor Medical Insurance: VRIM membership with special discounts on doctor’s appointments and accident reimbursements.
- Dental Insurance: Always smile with confidence!
- Life Insurance: (Death and MXN Disability)
- Vacation Days: 12 vacation days in accordance with Federal Labor Law, with prior approval from your manager. + Floating Holidays: 3 floating holidays in addition to the 7 official holidays in Mexico.
- Cell Phone Reimbursement & Transportation Subsidy.
- Hybrid Scheme: Enjoy the best of both worlds, remote and in-office work.
- Multicultural Exposure: Work with operations within Mexico and United States.
- MezTal Internal Events: Strike a healthy balance between your professional and personal goals.
- Exclusive Discounts: Benefits with different companies for being part of MezTal.
- Academic Agreements: Access to national universities and language schools.
