Agile Delivery Manager (SFIA4)

• Can you motivate and lead multidisciplinary and cross-functional delivery teams?

• Are you a champion of Agile ways of working?

• Do you enjoy collaborating and learning with like-minded passionate, selfless and open-minded people?

Work on exciting public sector projects and make a positive difference in people’s lives.
At Zaizi, we thrive on solving complex challenges through creative thinking and the latest tools and tech.

You’ll play a key role in supporting, coaching and leading our teams to deliver the best for our clients and their users. Your flexible leadership style will help teams navigate blockers and find their way to the right solutions.

You’ll work closely with our product managers and deliver outcomes and value against the product vision. We encourage learning and sharing - you'll help coach team members in communities of practice to improve Agile maturity.

Our culture is inclusive, modern, friendly and innovative. We seek bright, positive thinking individuals with a can-do attitude. Our people enjoy challenging themselves to be the best at what they do – if that sounds like you, you'll fit right in!

Requirements

Role Objectives

These are the expected objectives for this role. We are happy to discuss these during the interview process with candidates.

• Commercial management. You can build complex relationships with clients and contracted suppliers. You can identify appropriate contractual frameworks and get good value out of the interactions and relationships you build.
• Provide hands-on guidance to teams on Agile methodologies such as Scrum, ensuring consistent adoption through daily ceremonies and ongoing team collaboration.
• Communication skills. You can mediate between people and mend relationships, communicating with stakeholders at all levels. You can manage client and stakeholder expectations and facilitate discussions about high risk and complexity even within constrained timescales.
• Financial management. You know how to set and monitor budgets in complex environments. You can track margins on delivery projects and make adjustments to ensure they remain on budget. You can write or input into bids and statements of work.
• Life-cycle perspective. You can apply experience of multiple parts of the product life cycle within all phases of the GDS framework. You can recognise when it is right to move forward and when it is right to stop. You can recognise the appropriate deliverables and the right people to meet these. You are able to work with other agile delivery operations throughout the product life cycle. You can plan and engage with the appropriate stakeholders at a particular stage in the project.
• Maintaining delivery momentum. You know how to optimise the delivery flow of teams. You can work with delivery teams to identify, track and address the most complicated risks, issues and dependencies including where no clear ownership exists. You can identify innovative ways to unblock issues.
• Making a process work. You can identify and challenge organisational processes of increasing complexity and those processes that are unnecessarily complicated. You can add value and can work with the organisation to inspect and adapt processes. You know how to guide teams through the implementation of a new process.
• Planning. You know how to lead a continual planning process in a very complex environment. You can plan beyond product delivery. You can identify dependencies in plans across teams and programmes of work, and coordinate delivery.

Requirements

Your ability, experience, and qualities

• Excellent previous commercial experience as a Project, Programme or Delivery Manager
• Solid experience in financial planning for projects, including budgeting and forecasting
• Experience in supporting teams in goal setting and tracking of milestones
• Ability to manage risks & issues, with appropriate controls for mitigation
• Proven experience in ensuring delivery of milestones
• Supporting definition of team structure and skills-set to meet the needs of the project
• Supporting awareness of strategic context & high-level planning
• Supporting recruitment of new team members
• Contributing to account commercials & sales
• Assisting with writing Bids and Statements of Work
  

Skills and experience that is nice to have

• Public sector experience and skills in taking projects through service assessments such as GDS gates
• Having worked in secure environments and for high security clients

You don’t meet all the requirements?

Studies show that women and black, Asian and minority ethics people are less likely to apply for a job unless they meet every qualification. So if you’re excited about this role but your experience doesn’t align perfectly with the job description, we’d love you to still apply. You might just be the perfect person for this role, or another role here at Zaizi.

We actively welcome applications from people of colour, the LGBTQ+ community, individuals with disabilities, neurodivergent individuals, parents, carers, and those from lower socio-economic backgrounds.

If you need any accommodations to support your specific situation, please feel free to let us know. For candidates who are neurodiverse or have disabilities, we are happy to make any adjustments needed throughout the interview process—just ask!

SC Clearance:

Zaizi works with UK Central Government departments on a range of projects. To be able to work on our customer projects, employees must be Security Cleared to a standard acceptable to our Government customers. Due to this restriction we can currently only recruit candidates who have the right to work in the UK without sponsorship and who have lived in the UK for the last 5+ years continuously.

£55,000 - £70,000

Benefits

Compensation

• Competitive Pay: Salaries reviewed annually to ensure they reflect your performance and market value.
• Loyalty Pension: We invest in your future. Starting at a 5% employer contribution, we increase this by 0.5% every year after your third anniversary, up to a maximum of 8%.
• Protection: Comprehensive Group Life Assurance for peace of mind.

Purpose & Culture

• Real Impact: Work on mission-critical projects that secure and improve the UK's digital infrastructure.
• Autonomy: A culture that empowers you to make decisions, prototype rapidly, and iterate towards success.
• Service & Community: We support those who serve. 10 paid days for Reservist Military Service.

Work / Life Balance

• Time Off: 25 days annual leave + Bank Holidays, with the flexibility to Buy/Sell additional days to suit your lifestyle.
• Giving back: 2 paid volunteering days per year.

Development & Growth

• Master Your Craft: Fully funded professional certifications (AWS, GCP, Agile, etc.) supported by 5 days paid study leave.
• Expand Your Horizons: An additional £500 annual "Personal Choice" fund to learn whatever inspires you—work-related or not.
• Support: Access to 1-2-1 professional coaching and team training to accelerate your career.

Health & Balance

• Premium Health: Vitality Private Medical Insurance (includes Apple Watch, gym discounts, and rewards).
• Flexibility: Genuine hybrid working with a WFH equipment allowance to perfect your home setup.

• Wellbeing: Cycle to Work scheme and a commitment to sustainable, healthy working practices.

For further information contact: [email protected]

Nat Hinds: Head of Talent

Kayla Kirby: Talent Acquisition Specialist