Own and grow a portfolio of enterprise agency partners, driving adoption and delivering measurable results in the fast-paced digital advertising ecosystem.
Are you passionate about being at the forefront of the ever-evolving digital advertising industry? Do you thrive on proactively enabling agency partners, driving adoption, and helping agencies deliver measurable results for their clients?
As an Agency Customer Success Manager at Smartly, you will own and grow a portfolio of enterprise agency partners from day one. You’ll act as a trusted advisor, proactively guiding agencies on strategy, product adoption, and best practices across social and programmatic advertising. This role offers a front-row seat to the fast-paced online marketing ecosystem, with the opportunity to build long-term partnerships, influence product direction, and drive meaningful growth for both Smartly and our agency partners.
Smartly is the AI-powered advertising technology company transforming ad experiences for brands and their consumers. Our comprehensive advertising platform seamlessly integrates the capabilities of media, creative, and intelligence to power more than 800 billion impressions and generate more than 300 billion creatives annually, delivering tangible business outcomes for brands and advertisers.
Smartly is the only company in the industry recognized as a Leader in The Forrester Wave: Creative Advertising Technologies with PwC validating the results it delivers for brands. We manage creative and media for 700+ brands worldwide and $6B in ad spend across the largest media platforms, including Facebook, Google, Instagram, Pinterest, Snap, and TikTok. Our end-to-end technology, unmatched access to media platforms and exceptional customer service help Fortune 500 brands to reach and engage consumers and learn what performs best.Smartly is a multinational and diverse team of 750+ Smartlies from 60+ nationalities, working in 13 countries. Together, we want to create and maintain an inclusive environment where everyone feels respected and heard. Our Diversity, Equity & Inclusion approach is at the heart of it.
Visit Smartly to learn more.
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Health Insurance
Generous healthcare packages & mental health benefits
Learning Budget
Wellness benefit & learning reimbursement opportunities
Volunteer time off & company donation matching
Volunteer time off days & company donation matching opportunities
Paid Time Off
Five weeks paid time off (PTO), 11 company paid holidays, unlimited sick days
Smartly.io builds an AI-powered advertising technology platform that helps brands create, manage, and optimize social advertising campaigns. Serving over 700 brands worldwide, it seamlessly integrates media, creative, and intelligence to deliver over 300 billion creatives and 800 billion impressions annually, driving significant business results for advertisers.
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Customer Success Manager Q&A's