Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, resolve issues faster, and scale customer-facing teams. We’re redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless workspace.
Our momentum comes from a simple idea: help teams work smarter, not harder. Aircall’s AI Voice Agent automates routine calls, AI Assist streamlines post-call work, and AI Assist Pro delivers real-time guidance so people can do their best work. The result is higher revenue, faster resolutions, and teams that scale with confidence.
Aircall is headquartered in Paris, our European HQ, with a strong North American presence anchored in Seattle, our North American HQ, and teams across Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City. We’ve built a product customers love and a business that’s scaling quickly, backed by world-class investors and driven by rapid AI innovation across multiple product lines.
At Aircall, you’ll join a company in motion. We’re ambitious, product-driven, and execution-focused, with visible impact, fast decisions, and real growth.
How we work at Aircall: We’re customer-obsessed, data-driven, and focused on delivering meaningful outcomes. We value ownership, continuous learning, and thoughtful speed. If you thrive in a collaborative, fast-moving environment where trust and impact matter, you’ll feel at home here.
We are now hiring an AE Manager, DACH to take full ownership of the Account Executive organization. You will manage a team of 7 AEs across Velocity (SMB) and Strategic (MM) segments and report directly to the Managing Director DACH.
This is a hands-on leadership role. Success is measured by revenue performance, forecast reliability, and the quality of coaching and development within the AE team.
Key Responsibilities
Lead, coach, and develop a team of AEs across Velocity and Strategic segments to consistently crush revenue quotas.
Drive consistent performance through strong team execution, pipeline discipline, and deal quality.
Run effective 1:1s, pipeline reviews, deal coaching sessions, and team trainings.
Ensure accurate forecasting and clear visibility on risks, gaps, and opportunities.
Raise the bar on sales fundamentals: qualification, value-based selling, and closing rigor.
Work closely with the Managing Director to translate DACH strategy into day-to-day execution.
Partner with the BDR Manager, Partnership Manager, and AM Manager to ensure strong alignment across the full revenue funnel.
Contribute to hiring, onboarding, and ramping new AEs as the team evolves.
Foster a culture of performance, trust, and continuous improvement.
Qualifications :
Several years of experience leading B2B SaaS sales teams in the DACH market
Strong people manager with a coaching-first, hands-on leadership style.
Proven ability to develop sales talent and improve performance over time.
Solid understanding of SMB, Mid-Market, and B2B sales cycles.
Comfortable managing and working data-enabled: pipeline, forecasts, conversion rates, and deal health.
Able to balance structure and pragmatism in a fast-moving scale-up environment.
Fluent in German and English.
Why join us?
🚀 Key moment to join Aircall in terms of growth and opportunities
💆♀️ Our people matter, work-life balance is important at Aircall
📚 Fast-learning environment, entrepreneurial and strong team spirit
🌍 45+ Nationalities: cosmopolite & multi-cultural mindset
💶 Competitive salary package & benefits
DE&I Statement:
At Aircall, we believe diversity, equity and inclusion – irrespective of origins, identity, background and orientations – are core to our journey.
We pride ourselves on promoting active inclusion within our business to foster a strong sense of belonging for all. We’re working to create a place filled with diverse people who can enrich and learn from one another. We’re committed to ensuring that everyone not only has a seat at the table but is valued and respected at it by providing equal opportunities to develop and thrive.
We will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity and inclusion, and keep this conversation open. Above all else, we understand and acknowledge that we have work to do and much to learn.
