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Job Title: Advanced Services Engineer

Summary

The Advanced Services Engineer is a customer-facing role that guides customers from intent to measurable outcomes by implementing and maturing their Varonis data security platform. By translating business goals into an execution plan, the role prioritizes adoption, operationalization, and risk reduction while setting measurable targets and clear decision points.

Responsibilities

Gather and analyze information about a customer’s environment, stakeholders, priorities, and constraints to define an outcome driven delivery plan
Effectively assess and translate technical and operational requirements needed to achieve the customer’s desired outcomes
Proactively identify blockers to progress and drive creative paths forward to maintain momentum and reduce time-to-value
Understand customers’ security pain points and consult on Varonis leading security practices that improve security posture and adoption
Advise customers on security best practices and help embed them effectively into their business processes
Manage, track, and report on the progress of customer engagements, ensuring milestones, deliverables, and outcomes are clearly documented and communicated
Perform remediation projects to help customers reduce security risk by identifying gaps and implementing corrective actions
Support customers primarily through remote engagement, with occasional on‑site assistance

Requirements

Undergraduate degree (or equivalent practical experience)
5+ years of related experience in customer facing technical roles
Experience with cloud/SaaS ecosystems such as Microsoft 365, Azure, AWS, Google, Amazon S3, and Salesforce.
Good knowledge of Microsoft Purview
Excellent interpersonal, multitasking, and organizational skills; strong ability to communicate technical concepts as customer outcomes
Outstanding customer service mindset focused on achieving outcomes with consistency and transparency
“Please the customer” mentality
Sense of humor

We invite you to check out our Instagram Page to gain further insight into the Varonis culture!

@VaronisLife

Varonis is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristics.

Advanced Services Engineer

TLDR