Adult Mental Health Practitioner

Job Title: Online Adult Mental Health Practitioner

Reports to: Team Manager

Direct Reports: N/A

End date: 16/3/26

*This position is fully remote and our working hours are between 12.00pm to 10pm and Saturday working 5.00pm to 10.00pm*

Kooth is a fast-growing business with a social purpose. Listed on the London Stock Exchange (LSE:KOO), our mission is to provide welcoming and effective digital mental health support.

Working in partnership with the NHS, we are already the UK’s largest digital mental health platform for young people aged 10-25 and adults. We use the collective insight from over one million hours of professional support we have provided to guide people to self-help, community support, and professional help that matches their wants, needs, and goals in life.

Role Objective

Offer digital online emotional wellbeing and mental health support and interventions to adults and management of own caseload

Split of the role

Offering digital emotional wellbeing support to adults -50%

Moderation of service user content, journals and goals -10%

Clinical administration - 20%

Attending clinical supervision and training -10%

Attending management supervision and meetings -10%

Main responsibilities:

Offering digital emotional wellbeing support to adults

• Providing text-based online support and advice to adults in line with iRespond clinical delivery model
• Assessing and management of the risks and needs of each service user you interact with.
• Undertaking comprehensive assessment and formulation of wants and needs of adults
• Appropriately signposting and completion of referrals as required
• Management of your own caseload.
• Providing short and mid-term support and interventions with physical, emotional and mental health issues and distress.
• Providing caseload support and interventions to those with complex mental health difficulties and/or risk support.
• Performing all duties in line with relevant compliance, legal requirements and internal policies with particular reference to children, young people and adult safeguarding and protection, and data protection legislation.

Moderation of service user content, journals and goals

• Moderating service user submitted content following policies and procedures
• Moderating journals and goals
• Assessing and initial risk management of content, journals and goals
• Appropriately signposting and encouraging engagement relevant to presenting issues
• Performing all duties in line with relevant compliance, legal requirements and internal policies with particular reference to adult, children and young people safeguarding and protection, and data protection legislation.

Clinical Administration

• Maintain accurate case notes and records using Kooth plc approved systems and processes.
• Liaise with other professionals/services either internally or externally around safeguarding issues and concerns.
• Performing all duties in line with relevant compliance, legal requirements and internal policies with particular reference to children, young people and adult safeguarding and protection, and data protection legislation.
• Maintain accurate information about shift duties and activity via the scheduling and rota system.

Attending clinical supervision and training

• Attend and effectively contribute to clinical supervision and other clinical support
• Commit to our mandatory in-house training and continuing professional development opportunities.
• Attending management supervision and meetings
• Attend and effectively contribute to team meetings and other key organisational meetings.
• Attend and effectively contribute to management supervision to review clinical work and overall performance against agreed work schedules (KPIs)

Requirements

Education/Qualifications/Experience

Essential

Degree in a relevant subject such as social care, mental health nursing, counselling, social work, psychology or equivalent professional qualification; or qualified by experience in previous work work roles with significant demonstrable professional training in Mental Health support and engaging people around emotional well-being or mental health difficulties

Desirable

A relevant professional mental health qualification and demonstrable experience

Ongoing specialist training in Mental Health

Suicide Prevention and Self-Harm Mitigation Training

Safeguarding and risk management interventions training

Training In Adult Safeguarding & Child Protection

Benefits

Are you looking for a fulfilling career with attractive perks and a supportive work environment? Look no further! We're excited to offer an incredible opportunity with a range of benefits that cater to your professional growth, well-being, and work-life balance.

1. Competitive Salary:

Dependant on experience £27,972

2. Generous Annual Leave

Enjoy 36 days of annual leave, including public holidays, providing you ample time to recharge and spend quality moments with your loved ones.

3. Professional Development

Benefit from our yearly professional training programmes, tailored to your career aspirations and designed to enhance your skills and knowledge.

4. Financial Security

Secure your financial future with our pension contributions and annual company share option awards, giving you a stake in the success of the company.

5. Health and Well-being

Prioritize your health and well-being with our comprehensive AXA plan and access to an Employee Assistance Programme (EAP). The EAP offers 24/7 telephone mental health support and access to GP consultations, ensuring your mental and physical health are taken care of.

6. Life Assurance:

Gain peace of mind knowing that you're covered with life assurance, providing up to four times your annual salary to your loved ones in the unfortunate event of your passing.

7. Flexible Working

Embrace the flexibility of remote working, allowing you to create a work-life balance that suits your needs and maximizes your productivity.

8. Lifestyle Benefits

Take advantage of our Incapacity Income Protection to safeguard your financial stability in case of unforeseen circumstances.

If you're seeking a stimulating career where your well-being, growth, and contributions are valued, we invite you to apply and become a part of our dynamic and supportive team. Join us as we strive for success together!

9. Clinical Supervision and in-house clinical support

All all paid for and monthly

At Kooth, we are committed to fostering an inclusive and diverse workplace that values and embraces the unique contributions of every individual. We believe in equal opportunities for all, regardless of race, colour, religion, gender, gender identity or expression or sexual orientation.

Our dedication to creating a fair and unbiased environment is reflected in all aspects of our recruitment, hiring, and employment practices. We strive to provide a work environment that is free from discrimination, where every employee is treated with respect and dignity.

Request for Reasonable Adjustments:

We are dedicated to providing reasonable adjustments to applicants and employees with disabilities or individuals who require accommodations to participate in the application process, interviews, or job-related tasks. If you require any reasonable adjustments to ensure your equal participation in our recruitment process, please inform our Human Resources team.

Your openness will allow us to work together to provide appropriate accommodations and ensure a fair and accessible application and employment experience for everyone.

Kooth plc is committed to our responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults . We are committed to recruiting candidates who share this commitment to safeguarding, and therefore we apply robust recruitment and selection procedures to ensure that the people selected are right for the job, and that all candidates are appropriately screened prior to appointment. This will include an enhanced Des, contact our Human Resources team.