Administrative Assistant

USFS is an ISO 9001 management consulting firm with headquarters in the National Capital Region and offices and staff in 12 US states.  USFS staff average 10+ years of professional experience, over 80 percent of our staff have bachelor’s degrees, and over half have advanced degrees in business and technology. USFS was founded in 2010 and provides financial management, acquisition management, program management, and data analytic support services to federal and state governments. US Federal Solutions, a leading management consulting firm, is seeking Acquisition Professionals to support the US Coast Guard.

Administrative Assistant
US Federal Solutions
Supporting the Federal Protective Service (FPS), Department of Homeland Security
Region 1

US Federal Solutions is seeking a detail oriented Administrative Assistant to support the Federal Protective Service within the Department of Homeland Security. This role provides direct administrative and program support to senior FPS leadership and regional staff, helping ensure daily operations run smoothly and professionally.

This is a high visibility position suited for someone who is organized, service minded, and comfortable working in a fast paced federal environment with sensitive information.

What You’ll Do

As an Administrative Assistant, you will serve as a primary point of contact for the FPS Regional Office and provide critical administrative support across multiple divisions.

Key responsibilities include:

• Screen incoming calls and visitors for senior leadership including the Regional Director, Deputy Regional Director, branch chiefs, district and area commanders, and other assigned officials, routing only those matters requiring direct attention.
• Greet and assist visiting agency officials, senior government personnel, and regional leadership, including helping place calls and responding to ad hoc requests.
• Respond to public and interagency inquiries by identifying needs, explaining FPS programs and services, and guiding individuals to the appropriate division or subject matter expert.
• Research and develop accurate responses to inquiries using knowledge of government operations, reference materials, and coordination with FPS divisions and leadership.
• Maintain records and files related to FPS correspondence and ensure timely distribution of incoming and outgoing mail.
• Create, edit, format, and manage a wide range of documents including correspondence, reports, calendars, statistics, tables, and mailing materials using Microsoft Office applications.
• Receive and process customer agency requests for additional services, ensuring request forms are complete and routed to the appropriate personnel.
• Serve as a designated Timekeeper, reviewing, validating, and maintaining federal employee time and attendance records in electronic systems.
• Coordinate with the Human Capital Office to correct leave and pay issues and track overtime usage to support budget oversight.
• Assist the Protective Security Officer Program Manager by processing requests for Temporary Additional Services and preparing required submittal documentation.
• Coordinate with GSA and other agencies to schedule shared training and conference space for senior staff.
• Liaise with facility maintenance providers to address office space issues such as HVAC, lighting, and telecommunications.
• Manage secure access control systems for FPS office locations, issuing and revoking FOBs and PINs as required.

Why US Federal Solutions

At US Federal Solutions, you will support mission driven work that protects federal facilities and the people who use them every day. We value professionalism, accountability, and teamwork, and we offer the opportunity to work alongside dedicated public service professionals in a respected federal organization.

If you are dependable, adaptable, and take pride in keeping operations running smoothly, we encourage you to apply.

Requirements

Security Clearance:

• US Citizenship.
• Public Trust Preferred
• DHS Suitability Preferred

What We’re Looking For

• 4 Years applicable experience, preferably supporting the federal government.
• Strong administrative experience supporting senior leadership, preferably in a federal or government contracting environment.
• Excellent communication and customer service skills, with the ability to handle inquiries professionally and discreetly.
• Proficiency with Microsoft Office tools including Word, Excel, Outlook, and PowerPoint.
• Ability to manage records, correspondence, and sensitive personal information in compliance with federal policies.
• Strong organizational skills and attention to detail, with the ability to prioritize competing requests.
• Experience coordinating across multiple offices or agencies is a plus.

Benefits

• Employer-provided paid Medical / Dental / Vision insurance.
• Employer matching 401K plan.
• PTO
• 11 Federal Holidays
• Additionally voluntary benefits to include Short / Long Term Disability, Term Life, and AD&D Insurance.