Administrative Assistant / Office Management

AI overview

This role includes essential administrative tasks such as managing customer communication, maintaining recall tracking systems, and supporting internal reporting efforts.

Job Title : Administrative Assistant / Office Management
Duration : 12 Months
Work Location: 1100 Campus Road, Princeton, NJ
Pay Rate - $17/hr on W2

Description:
HSD/GED required

Soft skills:

Organized, Microsoft office experience, work independently, detail oriented, able to multitask, critical thinking skills
Print, label and mail Customer Letters (via FedEx overnight) to customers in the US, making note of those which are returned as unknown address.
Email the Customer Letters via known email addresses making note of those which are returned as unknown.
Track and manage acknowledgment forms to confirm receipt and completion of recall instructions via excel.
Communicate effectively with Customer Service to inform of product to be returned.
Work with distributors and sales representatives to ensure accuracy and timely responses.
Update and maintain recall tracking spreadsheets, databases, and dashboards to ensure real-time accuracy.
Development and maintain presentation slide decks summarizing recall status
Assist in compiling recall documentation for internal reporting and regulatory submissions.
At least 2 years of experience in Admin/Office management

All your information will be kept confidential according to EEO guidelines.