Administrative Assistant II, General

Union: Non-Union
Site: University Centre, Toronto Rehab
Department: Outpatient Brain Program
Reports to: Manager, Program Services
Scale: A0:06
Salary Range: $24.82 - $31.02 per hour (To commensurate with experience and consistent with UHN compensation policy)
Hours/Shifts: 0.6 FTE, 22.50 hours per week
Status: April 22, 2025

University Health Network (UHN) is looking for an experienced professional to fill the key role of Administrative Assistant II in our Neuro Rehab Services.

The Energy of the City. The Rewards of a Great Career.

Position Summary

The Administrative Assistant II exercises judgement and independence in the performance of administrative support to the Outpatient Stroke and Acquired Brain Injury Services team and the Program Services Manager. The principle responsibilities include: responding to requests for information and channel communication to the appropriate person(s); communicating effectively with clients, team members and internal and external stakeholders; preparing reports including letters, memos, agendas, spreadsheets using advanced functions of Microsoft Office; maintaining/ordering a current inventory of required forms, stationary supplies and equipment; maintaining written and/or electronic calendar/schedules; booking, coordinating and scheduling appointments, meetings, rooms, etc.; create and maintain clinicians scheduling including replacement for sickness and vacation; collecting/compiling data as needed; managing program specific data bases; creating and maintaining accurate and confidential filing systems; scheduling interviews, preparing interview packages, preparing HR documentation; understanding of, compliance with, and commitment to, patient safety responsibilities and corresponding hospital plans, policies and procedures in order to ensure a safe environment for patients; other related administrative duties, as requested by the Managers.

• Completion of Grade XII or recognized equivalent
• Completion of a recognized medical or business post-secondary secretarial arts program at the diploma level
• Minimum of three (3) years related administrative/secretarial support experience
• Experience in a Microsoft Office environment required
• Knowledge of medical terminology required
• Excellent organizational and time management skills
• Excellent interpersonal and customer service skills
• Excellent verbal and written communications skills
• Good knowledge of health care, organizational/office practices, procedures, standards 
• Ability to produce high quality work in accordance with Hospital standards
• Ability to maintain confidentiality
• Ability to work well under pressure and use good judgment in assessing difficult situations
• Knowledge of collective agreements an asset

Why join UHN?

In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.

• Competitive offer packages
• Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP https://hoopp.com/)
• Close access to Transit and UHN shuttle service
• A flexible work environment
• Opportunities for development and promotions within a large organization
• Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)

Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.

All applications must be submitted before the posting close date.

UHN uses email to communicate with selected candidates.  Please ensure you check your email regularly.

Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.

UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.