What we’re building and why we’re building it.

Every month, millions of people use America’s Rewards App, earning rewards for buying brands they love, and a whole lot more. Whether shopping in the grocery aisle, grabbing a bite at the drive-through or playing a favorite mobile game, Fetch empowers consumers to live rewarded throughout their day. To date, we’ve delivered more than $1 billion in rewards and earned more than 5 million five-star reviews from happy users.

It’s not just our users who believe in Fetch: with investments from SoftBank, Univision, and Hamilton Lane, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.

At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.

Fetch is an equal employment opportunity employer.

About the Role:

The next step in evolving our shopper journey is hiring our new Administrative Assistant. Reporting to the General Manager, Sales, the Administrative Assistant will help multiple executives with professional duties to help them run the organization smoothly. We are looking for someone who is a hard-working, proactive, and organized self-starter, who can anticipate needs before they arise.

This is a full-time role that can be held from one of our US offices or remotely in the United States.

Role Responsibilities:

Proactively manage executives’ calendars, including scheduling, shifting priorities, and handling sensitive matters with care and discretion
Keep calendars organized and efficient so the executives you support can use their time effectively
Plan and coordinate executive travel, anticipating needs and handling details that make time away from the office run smoothly
Prepare and submit expense reports and manage travel-related logistics accurately and on time
Support limited event planning responsibilities, including coordinating catering and related logistics; occasional travel may be required
Serve as a professional point of contact between executives, employees, clients, and external partners, responding promptly and getting details right
Maintain a high level of confidentiality when working with sensitive or private information
Share important or time-sensitive information with executives as needed
Prepare, format, and edit materials for internal and external communication, including emails, memos, presentations, and reports
Maintain accurate records, documents, and reports, and take notes or support presentations during meetings
Work effectively with teams across the organization, including other administrative professionals, to coordinate schedules, communication, and logistics
Use available tools, including AI, automation, and productivity software, to improve efficiency and accuracy in day-to-day work
Demonstrate a growth mindset, learning new tools, processes, and ways of working as the role and organization evolve
Embody our company values of Speed, Trust, Aspire, and Team in daily work and interactions

Minimum Requirements:

2+ years of professional experience in a similar administrative support role
Experience with executive calendaring, scheduling, and travel arrangements
Ability to use AI tools (ex. ChatGPT, Gemini), to automate workflows and make work more efficient
Strong communication and collaboration skills with the ability to manage internal and external stakeholders professionally
Comfort working in dynamic or evolving environments
Experience managing confidential information and communications

Preferred Requirements:

Based in CST or EST is preferred
Experience managing multiple stakeholders across time zones
Direct industry experience in tech, digital media, advertising, or consumer data
Experience managing multiple executives

Compensation:

At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. The base salary range for this position is $55,412 - $65,191. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.

At Fetch, we'll give you the tools to feel healthy, happy and secure through:

Equity: We offer employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
401k Match: Dollar-for-dollar match up to 4%.
Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
Continuing Education: Fetch provides ten thousand per year in education reimbursement.
Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, including Juneteenth and Indigenous People’s Day, as well as our year-end week-long break.
Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
Flexible Work Environment: Collaborate with your team in one of our stunning offices in Madison, Birmingham, or Chicago. Or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home.

Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.

Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at [email protected].

Learn more: Fetch Recruitment Scam Warning.

Administrative Assistant

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