Administration Officer/Receptionist

• Part-time (0.6 FTE, Mon, Wed & Thurs 9–5) | Ongoing
• Based at oyr Narre Warren Office on the lands of the Wurundjeri & Boon Wurrung Peoples
• $32.96 per hour + Super + Salary Packaging (up to $18,550)

As the Administration Officer/Receptionist/Site Liaison, you’ll be the first point of contact for clients, staff, and visitors at our Narre Warren site. You’ll ensure a welcoming, safe, and efficient reception and administration service, supporting a range of programs across Mental Health and Drug & Alcohol Services.

Key responsibilities include:

• Providing exceptional customer service, greeting clients and visitors, answering phones, managing appointments, and responding to enquiries promptly and courteously.
• Preparing and maintaining reception and consultation rooms, supporting meetings and events (including minute-taking, room bookings, and catering).
• Handling petty cash, mail, and deliveries, and assisting with data entry and administrative tasks as required.
• Supporting other internal programs and contributing to a collaborative, inclusive work environment.
• Maintaining confidentiality and upholding quality, safety, and risk standards in all aspects of your work.
• Completing all mandatory training and being flexible with work hours as needed.
• Performing other duties as requested by the Senior Administration Officer or Site Manager.

Who we’re looking for
If you naturally create a welcoming, positive environment, portray professionalism, and enjoy working with people of all ages, you might be the perfect fit for our team!
You’ll bring:

• Strong interpersonal skills, compassion, and a client-focused, non-judgmental approach.
• Demonstrated experience in administration and/or reception, ideally in a similar environment.
• Excellent computer literacy (Windows, Word, Email, Excel) and the ability to manage multiple tasks and deadlines.
• Ability to work both independently and as part of a team, with a flexible and collaborative attitude.
• Minimum Certificate IV in Business Administration (or equivalent experience).
• Current driver’s licence, and ability to obtain a satisfactory Criminal History Check and Working with Children Check.

What’s in it for You
At Each, you’ll be supported to be your best. We provide:

• Diversity & belonging: We value all backgrounds, abilities, and identities.
• Supportive & inclusive culture: Work with colleagues and leaders who genuinely care.
• Boost your take-home pay: Not-for-Profit Salary Packaging (up to $15,900 tax-free per year) plus $2,650 for meals and entertainment.
• Free, confidential support: Employee Assistance Program for you and your family.
• More leave when you need it: 5 weeks annual leave, sick/carer’s leave, family & domestic violence leave, and option to purchase extra leave.
• Make public holidays work for you: Substitute public holidays to align with your needs.

Next steps 
We want to know what you can bring to this role. Please attach your Resume along with a brief outline addressing your interest and suitability* for this role.
*(This can be inserted in the 'Message to Hiring Manager' field upon submitting your application). 

To view the full Position Description, click here or visit each.com.au, go to ‘Work With Us’ > ‘Careers’ > ‘Open Roles’ and search for this position. 
Questions? Contact Izabela Capparella (Team Leader – EIPSR RESTART) at [email protected] or Tracy Jordan (Team Leader - Mental Health) at [email protected]

Applications Close: Sunday 21st December 2025
** Please note that applications will be reviewed as they are received and interviews will take place during the advertising period.

Next Steps in the Hiring Process 
Thank you for your interest in joining Each! To learn more about next steps, please check out our Hiring Process Guide.

We are a 2025 Circle Back Initiative Employer - we commit to respond to every applicant.  

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