Administration Lead

As we continue to expand, we're excited to open our doors for a Administration Lead to join our team!  The candidate we’re looking for is someone who takes ownership and has self-driven initiative and a “do what it takes” attitude. Day to day you will be providing high-quality administration, managing processes inline with business needs and co-ordinating alongside our Operational & Transport teams.  As a growing company, we are looking for someone who wants to grow with us and use a lead role as a stepping stone to refine their skills and prove their ability to do what it takes.  Your role will involve:

Managing the whole administration of customer order from point of order placement to clean submittal to billing​ 

Analysing data against requests to confirm requirements and coordinating internal departments to accommodate customer requests 

Working towards Service Level Agreements and ROI standards 

Reviewing and interpreting data sets to obtain information to submit performance metrics/reports, fulfil information requests and drive efficiencies​ 

Maintaining accurate electronic and hardcopy records, files and documentation along with support for any requests internally 

Managing inventory of office consumables and lead on officeinitiatives to maintain standards​ 

Support and attend Customer Visits 

Constantly look for new ways to better/improve the current administrative process 

Candidate Profile:

2+ years of administrative experience (retail, operational, hospitality or corporate will be considered) 

Strong knowledge of administrative process and procedures 

Intermediate to Advance with computer systems (Microsoft office suite, etc.) 

Strong communication skills both written and verbal 

Proven experience in improving processes and procedures 

A positive "can-do" attitude and approach to responsibilities with an ability to meet new challenges and changes with an open mind 

Ability to react positively with sudden and unexpected changes in demand 

Strong attention to detail, all work accurate and performed to a high standard 

Excellent organizational skills 

What we can offer:

Competitive salary package plus bonus potential 

Pension  

Private Healthcare and Dental care options 

Employee benefits scheme including financial planning, gym scheme, discounts across a range of retail, days out & leisure, travel, motoring, food & drink plus much more. 

Genuine investment throughout your career for professional development  

Company events and networking opportunities 

Stability as an essential service to healthcare, ensuring a non-seasonal and stable business environment