We are seeking a highly skilled Accounts Receivable (AR) Specialist to join our finance team. The ideal candidate will be responsible for managing the accounts receivable process, ensuring timely collections, and maintaining strong client relationships in both Spanish and English-speaking markets. This role requires excellent communication skills, financial acumen, and a proactive approach to resolving outstanding invoices.
Key Responsibilities:
● Manage and oversee the full accounts receivable process, including invoicing, collections, and reconciliations.
● Communicate effectively with Spanish and English-speaking clients to resolve billing inquiries and payment discrepancies. Email first and phone follow ups on outstanding balances and ensure timely collection of payments.
● Maintain accurate records of all accounts receivable transactions and update financial reports accordingly.
● Collaborate with internal teams, including finance, sales, and customer support, to resolve payment issues.
● Monitor aging reports and provide regular updates on outstanding accounts.
● Assist in preparing financial reports related to accounts receivable and cash flow forecasting.
● Ensure compliance with company policies and accounting regulations.
● Support process improvement initiatives to enhance efficiency in the accounts receivable function.
● Keep track of AR allowance and ensure we are maintaining the reserve account appropriately considering any write offs
Requirements
● Bachelor's degree in Accounting, Finance, Business Administration, or a related field.
● Fluent in both English spoken and written
● Strong understanding of accounting principles and financial processes.
● Proficiency in accounting software Quickbooks
● Excellent problem-solving skills and attention to detail.
● Strong communication and interpersonal skills to manage client relationships.
● Ability to work independently and as part of a team in a fast-paced environment.
● Experience with international accounts receivable processes is a plus.
SuperStaff is a comprehensive outsourcing solutions provider offering call center services offshore in the Philippines, nearshore in Colombia, and onshore in the United States. Initially a captive market for its mother company, servicing the health and biopharma sectors for decades, SuperStaff diversified internationally. Three years ago, we managed to grow in size and expand our service portfolio. As we gain competencies in multiple industry verticals, we extend our clout in servicing start-ups and Forbes-ranked enterprises with back-end support and transformative BPO solutions.
