Accounts Receivable Specialist

See Yourself at Telix

As an Accounts Receivable Specialist, you will play a critical role in managing and ensuring the accuracy of accounts receivable processes across multiple entities and currencies, in compliance with IFRS and company policies. This position is responsible for timely and accurate customer invoicing in accordance with contractual terms, monitoring outstanding balances, and driving efficient collections to support healthy cash flow. Additionally, you will perform month-end close activities, assist with audits, maintain adherence to Sarbanes-Oxley (SOX) requirements, and contribute to process improvements within a shared services environment.

Key Accountabilities:

• Prepare and issue accurate customer invoices based on sales orders and contractual agreements.
• Ensure proper tax application and compliance with billing terms.
• Maintain complete and accurate invoice records in the ERP system.
• Monitor accounts receivable aging reports and proactively follow up on overdue accounts.
• Communicate with customers to resolve payment discrepancies and negotiate payment plans when necessary.
• Escalate delinquent accounts in accordance with company policy.
• Record and apply customer payments accurately to corresponding invoices.
• Reconcile AR sub-ledger to the general ledger on a monthly basis.
• Prepare AR aging reports and collection performance metrics for management review.
• Assist in cash flow forecasting and identify high-risk accounts.
• Support internal, external, and SOX audits by providing documentation and explanations related to AR processes and controls.
• Implement corrective actions and process improvements based on audit findings.
• Collaborate cross-functionally to enhance processes, systems, and controls within a shared services model.
• Maintain and update standard operating procedures (SOPs) ensuring compliance with SOX regulations.
• Partner with FP&A to analyze monthly activity, explain variances, and improve forecasting accuracy.
• Provide backup support for team members and ensure proper cross-training.
• Perform other duties as assigned to meet evolving business needs.

Education and Experience:

• Associates degree in Accounting, Finance, or related field preferred.
• 3+ years of experience in accounts receivable and B2B collections.
• Strong knowledge of AR processes and ERP systems (SAP, NetSuite, etc.).
• Proficiency in Excel and financial reporting tools.
• Excellent communication, organizational, and problem-solving skills.

Key Capabilities:

• Inclusive Mindset: Foster an environment where diversity is valued and respected.
• Creativity & Innovation: Identify and implement creative solutions to process challenges.
• Commitment to Excellence: Deliver high-quality work with attention to detail.
• Results-Oriented: Focus on achieving measurable outcomes in a fast-paced environment.
• Ethical Behavior: Demonstrate integrity and confidentiality in all financial dealings.
• Adaptability: Thrive in a dynamic environment with changing priorities.
• Communication Skills: Effectively convey complex accounting concepts to finance and non-finance stakeholders.
• Collaboration: Work seamlessly with cross-functional teams to achieve shared goals.
• Resilience: Maintain composure and persistence in challenging situations.
• Continuous Learning: Pursue ongoing professional development and knowledge enhancement.

Competencies:

• Attention to Detail: Ensures accuracy in invoicing, payment application, and reconciliations.
• Analytical Thinking: Ability to interpret aging reports, identify trends, and resolve discrepancies.
• Communication Skills: Strong verbal and written communication for interacting with customers and internal teams.
• Negotiation & Persuasion - Experienced in securing payment terms and resolving challenging collections professionally.
• Time Management & Prioritization: Manages multiple accounts and deadlines effectively.
• Problem-Solving: Quickly addresses billing issues and disputes to maintain customer satisfaction.
• Technical Proficiency: Expertise in ERP systems (SAP, NetSuite, etc.), Excel, and AR modules.
• Customer Service Orientation: Maintains positive relationships while ensuring timely collections.
• Ethical Judgment & Confidentiality: Handles sensitive financial data responsibly and adheres to compliance standards.
• Team Collaboration: Works closely with sales, finance, and operations to resolve issues and improve processes