Accounts Receivable Specialist (Night Shift)

TLDR

Join a growing accounting team at Field Nation, focused on superior customer service and innovative solutions within the Accounts Receivable group.

Who we are: Field Nation brings companies and service professionals together through an integrated, easy-to-use platform. We support businesses looking to grow their service offerings while also empowering technicians to leverage their skills on their own terms. Our mission is to help the service delivery industry do great work, and we live that mission by doing great work for the companies and service professionals who depend on us.   Why is this role important to Field Nation?  Field Nation’s accounting team is growing to continue offering the most efficient and streamlined support to both internal and external shareholders. As an Accounts Receivable Specialist, you will be joining a fast-paced, collaborative accounting team that focuses on balancing accuracy alongside improving accounting processes. You will play a key role in efforts to provide superior customer service and help solve problems for functionality within the Accounts Receivable group and beyond. What you'll do:
  • Own Accounting case management within Salesforce. (Timely, professional, and accurate case ownership, assignment, and resolution)
  • Monitor and manage the Accounting shared inbox. (Answer questions, provide documentation, appropriate route to internal stakeholders)
  • Monitor the public Accounting Slack channel, addressing and solving basic requests and questions.
  • Contact clients through email and/or phone as result of inquiries received via email, Salesforce case, Slack etc.
  • Partner internally on Accounting projects and initiatives.
  • Maintain professional tone when communicating with clients at all times.
  • Assist with reconciliations and closing process as needed.
  • Assist with Accounts Receivable collections as needed.
  • Aid in implementation of accounting policies and identifying the areas of improvement.
  • Assist with implementing and maintaining internal financial controls and procedures.
  • You might be a good fit if you have:
  • 1-2 years of previous experience, general accounting experience a plus.
  • Proficiency in oral and written English - A must.
  • Customer Service background.
  • Experience communicating by phone to Native English speaking customers.
  • Ability to work in a night shift.
  • Critical thinking and problem solving skills.
  • Salesforce and NetSuite knowledge is a plus.
  • Attention to detail and accuracy.
  • Planning and organizing.
  • Excellent communication (both verbal and written), research, problem-solving, and time management skills.
  • Initiative.
  • Ability to work collaboratively in a Team.
  •  
    Position Type/Expected Hours of Work:
  • Working Days: Hybrid, Monday to Friday (3 days work from home + 2 days work from office)  We come into the office on Mondays & Tuesdays.
  • Shift: 9 hours/day – 5 days per week (Mon-Fri)
  • Working Hours: 8pm-5am (can vary due to daylight savings in the U.S.)
  • Office Location:
  • Sector 12, Uttara, Dhaka, Bangladesh (Hybrid)
  • Salary Range:
  • BDT 50,000 - 65,000 (Monthly)
  • Why we think you'll love it here:

    At Field Nation, we believe great work deserves great support. Here’s a snapshot of the benefits designed to reward performance, support well-being and create an enjoyable workplace experience.

    1. Compensation & Financial Rewards

    Because hard work should feel like winning.

  • Field Nation LLC Performance Reward – Because every citizen of Field Nation deserves a stake in the win!

  • Festival Bonus – Celebrate the big festivals with some extra cheer (and cash!).

  • Referral Bonus – Incentives for successful employee referrals.

  • Gratuity – Honoring your long-term dedication

  • Leave Encashment – Opportunity to encash unused annual leave balance at year-end.

  • 2. Health & Wellness

    Your body, mind, and family matter.

  • Medical Insurance – Comprehensive health coverage for employees and their immediate family (spouse and children).

  • Gym Membership – Stay fit, active, and energized.

  • 3. Daily Operations & Office Perks

  • Complimentary Lunch / Dinner – Because good work needs good food.

  • Unlimited Tea & Coffee – Keep the energy flowing.

  • Transportation – Helping you get to work hassle-free.

  • Mobile Data Allowance – Allowances to ensure connectivity.

  • 4. Professional Development

  • Career Development Budget – Dedicated funds for professional learning and growth.

  • 5. Culture, Events & Time Off

    Fostering work-life balance and strong team connections.

  • Work Model: Hybrid (2 days in-office, 3 days remote per week) – balance is key.

  • Summer & Winter Field Weeks – Two annual team retreats to connect, collaborate, and recharge.

  • Quarterly Team Outing Budget – Enjoy exciting activities and quality time with your team to bond, relax and celebrate together. 

  • Occasional Gifts – Surprises and gifts to celebrate milestones & welcome new faces.

  • Leave Benefits:

  • Maternity Leave

  • Paternity Leave

  • Hajj/Umrah Leave

  • Paid Time Off  – Take the time you need! Covers annual, casual, and sick leave so you can recharge and come back ready to shine.

  •  
    Why Field Nation?
     
    At Field Nation, we are breaking the barriers to work and enabling the gig economy. We’re a tech company that offers a web-based marketplace solution for buyers and sellers of contract services to simply connect, work, and manage their business. We look for collaborators, innovators, and problem solvers to join us in our common purpose of changing the way work gets done. We were named a Top Workplace by the Star Tribune in 2017, 2018, 2019 and a Top 150 Workplace in 2020, 2021 & 2022. We look to hire extraordinary people and provide them with extraordinary benefits.

    Benefits

    Free Meals & Snacks

    Complimentary Lunch / Dinner – Because good work needs good food.

    Health Insurance

    Comprehensive health coverage for employees and their immediate family (spouse and children).

    Learning Budget

    Career Development Budget – Dedicated funds for professional learning and growth.

    Occasional gifts

    Occasional Gifts – Surprises and gifts to celebrate milestones & welcome new faces.

    Paid Time Off

    Paid Time Off – Take the time you need! Covers annual, casual, and sick leave so you can recharge and come back ready to shine.

    Field Nation is a tech company that provides a web-based marketplace connecting businesses with service professionals in the gig economy. Our platform empowers technicians to leverage their skills and enables companies to expand their service offerings efficiently.

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    Salary
    ৳50,000 – ৳65,000 per month
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