Accounts Receivable Specialist I

We’re a fast-growing SaaS company helping organizations streamline EHS training, compliance, and workforce development. As we continue to scale, we’re looking for an Accounts Receivable Specialist I who is detail-oriented, customer-focused, and ready to contribute to a high-performing Finance team.

About the Role

As an Accounts Receivable Specialist I, you will play an important role in ensuring timely and accurate billing, maintaining healthy aging reports, and supporting our customers with exceptional service. This role is ideal for someone who has a strong foundation in accounting principles, at least one year of hands-on AR experience, and thrives in a fast-paced, collaborative environment.

This is a fully remote position open to candidates located in the United States.

What You’ll Do

• Accurately enter invoice data, ensuring proper coding and correct sales tax application.
• Manage Aged AR, including tracking statuses, documenting communication, and following up on outstanding invoices.
• Handle collections activities professionally—sending statements, reminders, and communicating with customers by phone and email.
• Process credit card payments and support all invoice and statement distribution.
• Respond to customer inquiries and documentation requests (invoice copies, statements, W-9s, vendor setup forms, banking forms, etc.).
• Submit invoices through customer portals as needed.
• Process credit returns, return authorizations, and customer sales tax exemptions.
• Maintain accurate customer data across multiple systems.
• Collaborate with Sales and Customer Service to resolve account discrepancies.
• Support audit preparation and assist with special projects as assigned.
• Participate in cross-training and help ensure department coverage across AR activities.
• Maintain and update finance templates and forms.

Who You Are

• You’re adaptable and able to balance competing priorities.
• You communicate clearly and professionally—both written and verbal.
• You enjoy solving problems and proactively learning new tools or processes.
• You value accuracy and take pride in delivering reliable work.
• You collaborate well and contribute positively to team culture.

Requirements

Required:

• 3+ years of accounting experience, including at least 1 year of Accounts Receivable responsibilities.
• Strong proficiency in Excel and the Microsoft Office Suite (Outlook, Word).
• Demonstrated ability to deliver excellent customer service in a professional environment.
• Comfort working across multiple software platforms simultaneously.
• Solid understanding of generally accepted accounting principles (GAAP).
• Strong attention to detail, time management, and organizational skills.

Nice to Have:

• Experience with Salesforce, Intacct, or MAS90.
• Prior involvement in collections.
• Experience working in a SaaS or fast-paced, high-volume environment.

Benefits

• Fully remote work environment (U.S. based)
• Health, dental, and vision insurance
• 401(k) plan with employer contribution
• Generous paid time off and company holidays
• Professional development opportunities
• Inclusive, collaborative culture that supports work–life balance