Accounts Receivable Manager

About Care.com

Care.com is a consumer tech company with heart. We’re on a mission to solve a human challenge we all face: finding great care for the ones we love. We’re moms and dads and pet parents. We have parents and grandparents so we understand that everyone, at some point in their lives, could use a helping hand. Our culture and our products reflect that.
Here, entrepreneurs, self-starters, team players, and big thinkers unite behind a common cause. Here, we’re applying data analytics, AI, and the latest technologies to solve universal problems and connect people in new ways. If you like having autonomy, if you thrive on collaboration and building new things, and if you’re all about using your talent for good, Care.com is the place for you.

Work Environment: Hybrid - We are in the office Monday, Wednesday & Thursday
Office Location: Dallas - 2801 North Central Expressway, 11th Floor 75204

What Your Days Will Be Like:

Join the Controllership/Accounting team as an Accounts Receivable Manager, responsible for leading the AR/Cash function, ensuring timely collections and cash reconciliation. You will oversee a team of two cash accountants/AR Specialist, manage cash application and reconciliation activities ensuring all cash activity is accounted for both domestic and international operations, and develop strategies to improve working capital. This role partners closely with cross-functional teams and provides leadership to maintain high-quality customer and financial data while supporting business growth. This role reports to the Director of Revenue Accounting. 

What You’ll Be Working On:

• Oversee all daily Accounts Receivable operations, covering various customer types (B2B, B2C, subscription-based, high volume/low value, etc.), ensuring accuracy, efficiency, and compliance with company policies and accounting standards
• Oversee the reconciliation of the company's cash ledgers with external bank statements for all cash accounts (operating, payroll, investment, 3rd party credit card platform, etc.) and maintaining proper funds flow. This includes the review and approval of posting accounting entries for month end close
• Lead and mentor the AR/Cash team, providing guidance, training, and performance management to foster professional growth
• Manage and optimize invoicing, collections, and cash application processes to improve cycle times and minimize aged receivables
• Review and approve customer invoices/cash sales based on contractual terms and 
  ensure proper documentation and controls are in place
• Collaborate with Sales, Account Management, Customer Success and Revenue Accounting teams to resolve billing disputes and improve customer experience
• Collaborate with Operations, Accounts Payable, Payroll and Tax teams to oversee proper cash recording and reconciling payment transactions
• Monitor AR aging reports, identify risks, and drive proactive collection efforts for outstanding accounts
• Develop and present AR reports to senior management, providing insights and recommendations
• Partner with Controllership leadership to streamline processes, automate workflows, and implement best practices for scalable AR and Cash management
• Prepare schedules to support balances for quarterly reporting and flux analysis/explanation
• Support internal and external audits, ensuring accurate documentation and compliance with SOX and audit requirements
• Lead or contribute to special projects and process improvement initiatives within the Accounting/Controllership and Finance organization

What You’ll Need to Succeed:

• Bachelor’s degree in Accounting, Finance, or related field required; CPA or equivalent certification a plus
• Minimum of five (5) years of progressive experience in Accounts Receivable, with at least two (2) years in a supervisory or managerial capacity
• Strong understanding of revenue recognition principles, collections strategy, and cash flow management, with proven success optimizing KPIs such as Days Sales Outstanding (DSO), Aged Receivables Percentage, and Bad Debt Expense.
• Demonstrated ability to lead teams and build cross-functional relationships
• Proficiency with ERP systems and advanced Excel skills. Workday ERP knowledge is a plus.
• Exceptional analytical, organizational, and communication skills with the ability to prioritize and meet deadlines in a fast-paced environment
• A proactive mindset with a focus on continuous improvement and customer satisfaction

Company Overview:

Available in 21 countries, Care.com is one of the largest providers of online services for finding family care and care jobs, spanning in-home and in-center care solutions. Since 2007, families have relied on Care.com for an array of care for children, seniors, pets, and the home.  Designed to meet the evolving needs of today’s families and caregivers, the Company also offers customized corporate benefits packages to support working families, household tax and payroll services, and innovations for caregivers to find and book jobs. Care.com is an IAC company (NASDAQ: IAC).

Salary Range:  $100,000 to $110,000.

The base salary range above represents the anticipated low and high end of the national salary range for this position. Actual salaries may vary and may be above or below the range based on various factors including but not limited to work location, experience, and performance. The range listed is just one component of Care.com’s total compensation package for employees. Other rewards may include annual bonuses and short- and long-term incentives. In addition, Care.com provides a variety of benefits to employees, including health insurance coverage, life, and disability insurance, a generous 401K employer matching program, paid holidays, and paid time off (PTO).