Accounts Receivable & Collections Specialist

This position will assist and facilitate the overall operations of the Accounts Receivable and Collections Department.  This includes the collection of purchase orders (PO), collecting past due accounts, negotiating payment plans, alerting management of collection issues, researching unapplied cash, and answering incoming customer questions and concerns. This position may also require using outside customer portals to obtain POs, billing, invoice rejection, and/or remittance details.

• Make regular collection contact with past due customers, and escalate when necessary.
• Contact customers to obtain purchase orders when a customer has not sent one to us on their own.
• Assist in monitoring general Accounts Receivable E-mailbox and ensure all incoming customer questions are answered timely. 
• Research and resolve unapplied cash.
• Apply purchase orders, if applicable to your role
• Keep immediate supervisor promptly and fully informed of all problems or unusual matters of significance
• Participate in, or provide support for annual or state audit requests
• Perform all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this position

Requirements / Preferences

• Associate’s or Bachelor’s degree in accounting or related field, or equivalent experience preferred.  High School diploma or equivalent required.
• 1-3 years of recent work experience in accounts receivable, collections calls, and billing in a high-volume, fast-paced environment required.  
• Microsoft Dynamics/Great Plains experience preferred
• Ability to manage high-volume activity and multitasking is essential

What You Need to Be Successful:

• High degree of accuracy, attention to detail, and ability to function effectively in meeting daily deadlines.  Excellent judgment and organizational skills.
• Excellent written and verbal communication skills.
• Strong analytical skills to assess problems and develop solutions.  Must be able to multi-task.
• Proficient technical knowledge of Microsoft Office applications.

All your information will be kept confidential according to EEO guidelines.

The Company is an equal opportunity employer. As such, we provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, citizenship, ethnicity, national origin, age, disability, pregnancy, genetic information, sexual orientation, status as a member of the United States armed forces, veteran status, or any other protected characteristic in accordance with applicable federal, state, and local laws.