Accounts Receivable / Admin Support Officer

Location: Clayton (hybrid)
Hours: Full-time, Monday to Friday, 9:00am-5:00pm
Pay: $32.66 per hour + super
Duration: 12-weeks with strong chance of extension

About Our Client

We are partnering with one of Australia’s most respected member-owned wellbeing organisations, with a proud history spanning over 180 years. They deliver meaningful health, financial, and care services aimed at improving lives and creating Real Wellbeing for their members and communities nationwide. 

The Opportunity

We are seeking a diligent and highly organized Accounts Receivable / Admin Support professional to join our Operations team. This role is crucial in ensuring the accurate and timely processing and reconciliation of invoices, playing a vital part in our financial operations. If you are a self-starter with a keen eye for detail and a knack for problem-solving, this is your chance to contribute to a supportive and impactful organization.

Key Responsibilities

• Receive, process, and approve invoices, ensuring alignment with supplier invoices and care plans.
• Proactively identify and escalate discrepancies, chasing and resolving issues with Care Partners.
• Maintain accurate records and logs of all payment issues and resolutions.
• Utilize Excel and reporting tools (Superset) to manage daily operational reports and categorize outputs.
• Review client budgets, ensuring invoice alignment and requesting adjustments as needed.
• Approve invoices in Redmap that meet criteria and flag/escalate exceptions.
• Communicate effectively with Care Partners and internal stakeholders regarding invoicing and reconciliation matters.
  
  

What You Bring

• Strong attention to detail and a commitment to data quality.
• A self-starter mentality with the initiative to resolve issues independently.
• Proven reliability, responsibility, and ownership of tasks.
• Proficiency in Excel (filters, PivotTables, VLOOKUPs).
• Experience in accounts receivable, invoicing, or similar administrative/reconciliation roles is highly preferred.
• Familiarity with budget management and care/partner coordination is a plus.
• Excellent communication skills, both written and verbal.
• Eligibility to work in Australia.
• Available to start Monday 13 October
  
  

What’s On Offer

• Competitive hourly rate of $32.66 + super
• Immediate start with comprehensive training
• Full-time hours, Monday to Friday
• Contract duration of 12-weeks with a strong likelihood of extension
• The chance to work for a values-driven organisation making a positive impact in Australia