Accounts Payable Lead

About Lucidya:

Lucidya is an AI-native platform for customer experience (CX) intelligence that manages entire customer lifecycles autonomously, from initial engagement through retention and growth.

Unlike platforms that only surface insights and leave the action to you, Lucidya completes the loop with proprietary NLU capabilities developed entirely in-house and trained on millions of multilingual conversations, equipping marketing, support, CX, and research teams to deliver personalized experiences that drive measurable improvements in customer satisfaction, retention, and lifetime value.

Why this role matters:

With the high-scale we’re experiencing, the time has come to level up our AP processes. We’re looking for a superstar to own the end-to-end AP cycle across invoice processing, payments, vendor management, Travel & Expense (T&E) management, system expertise and stakeholder management across global operations.

This role would report directly to the Finance Director. The role will be on-site in our Riyadh office.

What You’ll Do:

Accounts Payable Operations

• Oversee end-to-end AP lifecycle including PO & Non-PO invoices, 2-way / 3-way matching, corrections, and reconciliations
• Ensure timely and accurate vendor payments across domestic and international markets
• Own AP month-end close activities, accruals, provisions, GRIR clearing, and balance sheet reconciliations
• Handle payment runs, rejections, reprocessing, and bank reconciliations

Travel & Expense (T&E) Management

• Oversee T&E processing using our internal tools & systems
• Ensure compliance with company expense policies and audit requirements
• Work with the HRBP and wider HR team to manage escalations and employee queries related to T&E

Vendor & Procurement Coordination

• Work with Procurement regarding vendor queries and escalations
• Coordinate with Procurement on PO creation, amendments, contracts, and vendor onboarding
• Support in spend analysis and cost optimization initiatives

Team Leadership & Governance

• Lead, coach, and develop a high-performing AP team
• Monitor SLAs, TATs, productivity, and quality metrics
• Conduct QC audits, RCA, and implement corrective actions
• Drive SOP creation and process standardization

Systems & Controls

• Work on ERP and workflow systems (Netsuite, ZenHR, Hubspot)
• Ensure compliance with internal controls, audit, and IFRS/SOX requirements
• Support with system migrations and process improvements

Who You Are:

• You have between 8 - 10 years of AP experience, preferably in multi-regional or global organizations
• You have strong expertise in AP, Payments, T&E, and Procurement Operations
• You have a deep understanding of PO / Non-PO processing and accrual accounting
• You’re able to juggle communication between different stakeholders and exhibit strong leadership capabilities
• You have strong reporting and analytical capabilities
• You have strong working knowledge of VAT and WHT principles

What success would look like for you:

• On-time and accurate payments
• Strong audit outcomes
• SLA adherence and vendor satisfaction
• Process efficiency and team engagement

What our hiring process looks like:

• Screening call with our TA team
• Technical interview with our Finance team
• Interview with our CFO
• Offer