Accounts Executive -Middle Office Support

Ahmedabad , India
full-time

AI overview

Provide administrative support for middle office operations, enhancing customer satisfaction and ensuring timely processing of financial clearing and discount management services.

Company Profile

Nextgen is a UK based company that provides services for mobile operators world-wide. We are a growing company with about 300+ employees and offices in Europe, Asia, India, Cairo and the US. Our core competency is the provision of services around the commercial aspects of mobile roaming, data and financial clearing. Our services are based on proprietary software and operated centrally. The software is based on Web and Oracle technology and its main purpose consists in processing and distribution of roaming data, settlement of charges between the operators and providing business intelligence applications to our customers.

Role Purpose & Context

Support the Middle Office Operational process by providing admin support to the Account Managers for Financial Clearing and Discount management services to Nextgen customers.

Responsibilities

System & Date Support

  • Preparing Monthly Cycle Calender.
  • Downloading Barclays Statement and sending it to publicpmn.
  • Prearing relevant reports and providing same to the customers as per calender deadline.
  • Manual Debt Chase to top partners as per customer’s requirement.
  • Amendments in Indicative reports as per customer’s instruction.
  • Preparing Summary Report for Fund Transfer and Unused Fund.
  • Daily check on Allocation queue and Issue Logs.
  • Answering Client’s, Account Manager’s and Partner query received on [email protected]
  • Follow-up on pending invoices, IOT documents and Remittance details.
  • Work closely with the Account managers and Back office ensuring high level of customer satisfaction at all times.
  • Account Managers’s day to day point of contact for all operational matters related to Client query.

Requirements

  • 0 to 2 years prior work experience and ideally gained in finance or administration
  • Analytical and numerate
  • High level of attention to detail
  • Well organised and ability to multitask.
  • Service-oriented can do attitude
  • A team player but able to work independently.
  • Ability to work under pressure
  • MS office
  • Accounting knowledge is desirable.
  • A University degree is desirable
  • English oral and written, additional language is desirable.

Benefits

  • Health Insurance
  • Provident Fund, Gratuity
  • 5 days working (Monday-Friday)
  • Employee Engagement activities in a Quarter

Perks & Benefits Extracted with AI

  • Health Insurance: Health Insurance
  • Provident Fund and Gratuity: Provident Fund, Gratuity

Nextgen Clearing is the fastest growing Clearing House in a truly global market. Operating across 13 countries and employing over 250 talented people in five regional hubs, the company now proudly serves more than 160 customers in 55 countries, clearing and settling an average £88m of payables and £54m of receivables every single month. We have grown quickly with a significant market share achieved in less than seven years and a series of ground-breaking products. The company was the first to be able to identify machine-to-machine traffic in the network thus permitting Operators to develop entirely new streams of revenue. Nextgen’s board and global leadership team is made up of innovators who have dedicated their careers to building successful technology companies, bringing products to market, and delivering value to investors. Our aim is to be a force for good in the mobile industry by creating technology that does what humans cannot, making Nextgen an exciting place for anyone who wants to work in an environment where innovation meets cutting edge technologies such as 5G. Our mission is to continue to strengthen our position in the market and to become the leading provider of clearing and settlement services to Operators (MNOs and MVNOs), distributors and resellers worldwide, meeting all of their requirements through the right mix of services and software for both domestic and international markets.

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