Account Team Lead, Growth - (Gurgaon-Based)

The Opportunity: 

As an Account Team Lead, your key objective will be to increase the coverage and quality of Agoda’s supply network. You will manage a team that takes care of a large portfolio of emerging and high growth supply partners and assist in partner growth related functions at scale. 

Responsibilities: 

• Manage a team of Account Managers and Account Executives who contact emerging and high growth supply partners to highlight revenue growth opportunities, respond to partner requests and resolve partner issues. 
• Contribute to shaping plan, strategy and direction of Growth and Accelerator Team and ensure alignment and achievement of both regional and country growth target 
• Collaborate with upward stakeholders and stakeholders from various teams across the globe to drive commercial and operational excellence 
• Provide constructive feedback – Coach, mentor, motivate and evaluate the performance of the team on a regular basis 
• Identify performance gaps, formulate action plans to address identified gaps, implement and monitor action plans to ensure success 
• Cultivate an environment where team members are empowered and demonstrate a strong sense of ownership and belonging 
• Manage project sprints and ensure appropriate processes, plan and execution are delivered 
• Ensure efficient communication with partners through various communication methods including phone, email, messaging, and webinars 
• Oversee the prioritization of team daily tasks, monitor results and track progress in internal systems 

Qualifications: 

• Bachelor’s Degree or higher from top university 
• Minimum 6 years’ experience working in operational or execution role 
• Understands, demonstrates and can coach/train others on business development skills 
• Minimum 3 years of senior supervisory/team management experience 
• Analytical and proven track record in using data to drive teams and make decisions 
• Intellectual curiosity 
• Excellent personal and interpersonal skills to interact with a variety of individuals, including building strong partnerships with other departments 
• Ability to work under pressure in a competitive industry/rapidly changing environment 
• Excellent communication & presentation skills and strong emotional intelligence 
• Excellent language proficiency in English.