Account Receivable Specialist

Hybrid: 2x/week, Tuesday & Wednesday

Role Overview 

We are seeking an Accounts Receivable Specialist to manage our accounts receivable operations, including invoicing, collections, cash application, and customer relations, while ensuring compliance with financial regulations and company policies.

Responsibilities

Invoice Processing and AR Management

• Assist in month-end billing, including adjustments, netting invoices, advertiser/prepay invoices, tax rates, and custom invoices
• Manage and respond timely to incoming communications via the general AR inbox

Collections and Cash Application

• Apply cash receipts daily and monitor overdue accounts, following up with customers on outstanding payments
• Prepare and analyze AR aging reports to identify delinquent accounts and open credits

Payment Processing and Reconciliation 

• Record credit card transactions, refunds, and chargebacks; reconcile payment receipts and merchant fees
• Reconcile payments with invoices and resolve discrepancies promptly

Customer Relations and Account Management 

• Build positive customer relationships, respond to inquiries, and provide exceptional service
• Create accounts and maintain billing information, payment terms, and credit limits in Intacct and Exchange
• Collaborate with account managers on credit checks and investigate billing disputes and chargeback

Month-End Close, Reporting, and Compliance 

• Assist with month-end close activities, controls, and reconciliations
• Support revenue tax filings, including sales & use taxes, gross receipts taxes, and revenue apportionment
• Support internal/external audits and SOX compliance for AR and revenue requests
• Continuously optimize AR processes for efficiency and accuracy

 Required Knowledge: 

• AR principles and collection procedures
• Knowledge of general accounting principles
• Accounting software (Sage Intacct preferred) 
• Strong Microsoft Excel skills 
• Revenue tax compliance knowledge including sales & use taxes; SOX compliance and audit procedures preferred

QUALIFICATIONS

•  High school diploma or GED required; 
• Bachelor's degree in Accounting, Finance, or related field preferred
• 2-5 years in accounts receivable, billing, or general accounting
• Experience with Sage Intacct preferred
• Prior collections and dispute resolution experience 
• Excellent customer service and communication
• Strong attention to detail and accuracy
• Organizational and time management skills
• Ability to work independently and meet deadlines
• Problem-solving and tactful handling of disputes 

Compensation & Benefits

We are excited to offer a competitive base pay range of $26/hr - $31/hr for this position, based on experience and qualifications. But that's not all - as a valued member of our team, you will also have access to an array of top-notch benefits, including:

• Annual bonus program and participation in our Restricted Stock Unit program
• 100% Employer-paid health, dental, and vision insurance for you, your dependents, and spouse or registered domestic partner
• 100% Employer paid short term disability, long term disability, and life insurance
• 401(k) retirement plan with matching contributions to help you plan for your future
• Open Paid Time Off policy with a birthday day off 
• Cell Phone, Wellness, and Internet expense reimbursement, along with a subscription to the Calm App
• Dog-friendly offices (LA and AZ) along with a $300 pet adoption reimbursement