Account Manger (f/m/d) - Cloud Sales (Germany)

This position in the Account Management team will focus on the SMB segment within Germany. The right candidate will take responsibility for a strategically relevant customer portfolio with a focus on existing customer development, cloud transformation, and targeted new customer acquisition. This position can be based in Berlin or Karlsruhe.

Tasks

• Independent management, development, and control of a defined account portfolio.
• Securing and expanding existing revenue (MRR range: €1,500–€10,000 per customer).
• Building and maintaining an active sales pipeline, including forecasting and deal management.
• Conducting qualified customer appointments and developing individual cloud solutions. Identifying and managing technical risks to prevent churn.
• Ensuring high customer satisfaction (e.g., via NPS and feedback discussions).
• Working closely with marketing, partner sales, and the central account management team.

Qualifications

• Several years of experience in sales of cloud, IaaS, or IT solutions in the business customer environment.
• Deep understanding of the cloud market, ideally with an industry focus.
• Proven success in customer development, new customer acquisition, and MRR growth.
• Routine experience with Salesforce, BI tools, and relevant KPIs (conversion rate, pipeline performance, retention).
• Strong communication and negotiation skills in German and English.

Benefits

• Hybrid working model.
• Flexible working hours through trust-based working hours.
• At some locations a subsidized canteen and various free drinks.
• Modern office space with very good transport connections.
• Various employee discounts for activities and products.
• Employee events such as summer and winter parties, as well as workshops.
• Numerous training and development opportunities.
• Various health offers, such as sports and health courses.