Account Manager

For over 31,000 growing businesses and HR teams seeking a comprehensive, all-in-one HR suite, Workable emerges as the premier solution. We uniquely combine the world’s most widely adopted Applicant Tracking System (Workable Recruiting) with a full-spectrum employee management system (Workable HR). At Workable, we empower companies to focus on what truly matters: hiring the right people and fostering their growth.

While we take HR seriously, we maintain a lighthearted and collaborative culture. At Workable, you’ll find smart people who have fun, learn, innovate, and help others do the same. We respect everyone, we hire the best, and make sure every experience is special.

We’re looking for a driven Account Manager to join our team in Boston. This is a great role for someone who enjoys building strong customer relationships but also has the sales drive of an Account Executive — spotting opportunities, upgrading accounts, and growing revenue.

You’ll own a portfolio of customers, making sure they’re successful with Workable, while also helping them get more value through renewals, upgrades, and expansions. If you love problem-solving, enjoy conversations with decision-makers, and want to build a career in sales and account growth, this is the role for you.

What You’ll Do

• Own a portfolio of accounts — running regular check-ins, understanding customer goals, and positioning Workable to support them.
• Drive renewals and upgrades, consistently meeting and exceeding revenue targets.
• Identify customer needs and proactively recommend solutions, expansions, or new products.
• Partner with leadership on strategic customer conversations when needed.
• Collaborate cross-functionally with Customer Success, Product, and Marketing to ensure an exceptional customer experience.
• Provide customer insights and feedback to inform product development.
• Keep pipelines, forecasts, and renewal documentation accurate and up to date.

Requirements

What We’re Looking For

• Experience in Account Management or Sales (ideally SaaS), with a proven ability to manage renewals and uncover growth opportunities.
• A sales mindset — target-driven, resilient, and motivated by hitting numbers.
• Excellent relationship-building skills, with the ability to earn trust from executives and end-users alike.
• Strong negotiation and communication skills (both written and verbal).
• Highly organized and efficient — able to juggle multiple customers and priorities.
• Tech-savvy, with experience using CRMs (Salesforce experience a plus).
• Bachelor’s degree preferred, but equivalent experience welcomed.

Benefits

Our employees enjoy benefits that make them more productive and contribute directly to the development of their professional skills. We want to be able to attract the best of the best and make sure they keep getting better. On top of an exciting, vibrant and intellectually challenging workplace, we offer:

• 💵 On-Target Earnings (OTE): $115,000–$122,000 USD, including a $85,000–$90,000 USD base salary and 35% commission for achieving targets.
• 💼 Comprehensive Coverage: Private Health Insurance, Dental, and Vision Insurance, plus Life and AD&D Insurance to keep you and your loved ones secure.
• 💰 Financial Wellness: 401K, Retirement Plan, and Performance Bonuses to invest in your future.
• 📱 Stay Connected: Cell phone reimbursement for seamless communication.
• 🛠️ Work in Style: Apple gear provided to set you up for success.
• 🌴 Recharge & Relax: Generous PTO because we believe in work-life balance.
• 💡 Support When You Need It: Access to our Employee Assistance Program (EAP) for personal and professional support.
• 🍴 Daily Fuel: Receive a daily lunch allowance to keep you energized and productive during your workday at the office.

Workable is most decidedly an equal opportunity employer. We want applicants of diverse background and hire without regard to race, color, gender, religion, national origin, ancestry, disability, age, sexual orientation, or any other characteristic protected by law.